Keystone RV Complaints and Reviews

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Keystone RV
Main address: PO Box 2000 46527-2000 Goshen IN
(574) 535-2100, ,
  • 121+7 mobile complaints
  • $650K claimed losses
  • $5.1K average
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  • 1 day ago
  • Dealers
  • Paint Job Cost
  • 36

Not even a year old when I noticed heavy oxidation of paint on top quarter of dark brown nose cap. Contacted keystone and they will pay up to $750 toward new paint job on nose cap, plus provide new decals. Better than nothing as it is costing $1250 to get the job done, however apparently keystone is having a bad issue with that gel coat because I have heard that many others are having the same... Read more

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  • Oct 20
  • Dealers
  • 2014 Aerolite 25
  • 87

Bought in May 2014. Still trying to get issues resolved, i.e. leak in window (makes for great swimming pool), shower, broken refrigerator, damaged door, venetian blind (love the sunrise every morning, not!), tv booster (sure would be nice to watch tv), amongst other issues. Have called numerous times and never get a call back. Told to have patience. 5 months isn't enough patience? Wish I... Read more

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  • Oct 17
  • Dealers
  • Myrtle Beach, South Carolina
  • Rv Quality
  • 149

Walking through the campground today, I couldn't help but notice all the Keystone brand RV's with peeling or missing decals. One fifth wheel was completely white and devoid of any decals whatsoever, as the owner had obviously removed them all. He did an excellent job-the shadows where they once had stuck were barely visible. My fiancé bought his Outback Sydney edition new in 2006, with the... Read more

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  • Oct 11
  • Dealers
  • Keystone Montana 5Th Wheel
  • 493

After the incredibly amount of money I spent on this rv I had it delivered due to not having the truck for this heavy a unit. O.k. where to start. First all these issues were told to the place I purchased the r.v. -speaker surround sound dose not work. Other speaker wire to short to reach receiver. -screen door was delivered with no slide at door latch -Bath door was cracked at knob and told... Read more

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  • Oct 10
  • Service Centers and Customer Services
  • Poor Camper Workmanship
  • 140

electric Stabilizer stands. wrong amperage. Motor not stabilized correct, wears out gear box. air conditioner trips from day one. decals started peeling off after 3 years. replaced refrigerator (warrantied), replaced toilet(cheep)3 years. cheep ladder on back making wall fall apart-not secured properly. Replaced pocket doors for bedroom. poor design. all the drawers have plastic guides sheet... Read more

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  • Oct 09
  • Dealers
  • Spring City, Utah
  • 2007 Keystone Laredo
  • 111

I have a 2007 32rs fifth wheel laredo In the bedroom in the back there has always been a water leak from the time purchased it Billings Montana in Aug. of 2006. it would come and go. American heritage Rv came to a look at it said they had it fixed. by the way that is where I purchased it. well we had a one third of our annual moisture the weekend Sept. 26 2014. well this was more than a little... Read more

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  • Sep 29
  • Dealers
  • Illinois, United States
  • 2011 Keystone Passport
  • 1
  • 1
  • 242

I purchased a 2011 passport 2850 RL new from dealer, and in the past 3 years putting on a documented 18,000 miles I am on my 3rd set of back axle tires. The dealer said that's normal. After being a GM tech for 40 years I know that either the axle was bent from the get go or maybe when shipped it was tied down too tight. The front tires went over the same road and there is a a normal amount of ... Read more

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  • Sep 28
  • Dealers
  • Carolina Shores, North Carolina
  • 2014 Outback Repairs
  • 2
  • 2
  • 446

I wish it were one thing. It's had slide outs replaced, new plumbing, floor replaced. After camping World could not fix it they took it back to the factory for months. Sent it back to Caming World with a bad water heater and certain exterior lights would not go off. Picked it up again two days ago and now none of the interior lights work. I need an attorney, any suggestions. I bought a 2014... Read more

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  • Sep 19
  • Dealers
  • Winnipeg, Manitoba
  • 2013 Keystone Hideout
  • 324

Purchased a 2013 keystone hideout. Trim buckled above main slide, speakers fell outta ceiling, first trip turned on the water and every ftg leaked Alot''. Its a good thing we didn't turn the water on and walk away before going inside. The front wall in bedroom is buckling out a deal rear slide leaks like crazy. Carpet gets soaked when it rains. Shower surround fasteners popped out letting water... Read more

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  • Sep 17
  • Dealers
  • Cicero, Illinois
  • Lemon Rv
  • 2
  • 2
  • 382

We have had a leak at our slide out since the end of June of this year. The sleeper sofa was destroyed and the dinette was not usable all summer because we were constantly trying to dry out area. Keystone response is pages of their manual. Our dinette area floor is about ready to cave in. We are paying to have unit towed into sales company and they are to diagnose and send pictures to Keystone. I... Read more

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