Keystone RV Complaints and Reviews

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Keystone RV
Main address: PO Box 2000 46527-2000 Goshen IN
(574) 535-2100, ,
  • 103+8 mobile complaints
  • $530K claimed losses
  • $4.7K average
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I purchased a 2007.Outback fifth wheel. The delamination issue started in 2009. The decals started deteriorating the same summer. As someone who keeps the unit clean, the look of it now disgusts me every tIme iI use it. I am embarrassed. The lack of quality on Keystones part for such an investment is an embarrassment and I will never purchase another Keystone product. Add comment

Water leaks from the first rain until I found the caulk was missing from the outside kitchen door. Shower feels like I'm gonna fall through any day. It's starting to crack in the floor. The gutter is bowed so the ac condensate runs onto my awning. Also water was coming into the living room cabinets because the caulk was loose on the slide out. Mine is a 2012 outback Add comment

  • Aug 23
  • Dealers
  • Phoenix, Arizona
  • Other Product
  • 257

Just found this site, and I am not at all surprised by what you folks are posting. Those who post complaints about pealing decals and other cosmetic defects are just beginning to get a taste of what they are in for. Just wait till you get into the structural and mechanical defects. Has your battery exploded yet? Have you tried to grease the Easy Lube Axels yet? Have you found the water damage... Read more

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  • Aug 23
  • Dealers
  • Parts Repair
  • 143

Carried it back to Camping World and pointed out the issues I had: 1 the bedroom slide basement door hinged to high and when the slide was brought in it removed the lower and side trim on the bedroom slide, 2 going down the road one of the light globes fell out of the ceiling and broke the globe, 3 the Dinning Room shade coming apart between day and night. This one I had to fix myself, wife was... Read more

Was this review helpful? 0 1

  • Aug 22
  • Dealers
  • Columbia, Missouri
  • 2007 Keystone Laredo
  • 2
  • 2
  • 100

The decals on my 2007 Keystone Laredo 5th wheel have just decided to go to *** in the last year. Our rig is covered and stored like it should be during the winter months and does not get beat down by the weather. When I called Keystone and spoke to one lady and gave her my issue, she told me that my year of camper was the year that Keystone had a major issue with the quality of the decals and... Read more

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  • Aug 21
  • Dealers
  • 2014 Keystone Springdale
  • 154
Keystone RV - So disappointed in our 2014 Keystone Springdale 311REGL travel trailer...
1 of 2

We have had RV for 141 days. Dealer has had it in service 38 of those days and it is still in the shop. Closed vent blew off first trip. We stuffed towels in the opening because it was raining. Rain gave us a chance to see the rain gutter wasn't working. 2nd trip water leak soaked bedroom floor, the underbelly and insulation. Service "fixed" and said water would dry. It did - deformed... Read more

Was this review helpful? 1 0

  • Aug 20
  • Dealers
  • Everett, Washington
  • Keystone Fifth Wheel
  • 1
  • 1
  • 136

We purchased a 2015 Keystone Laredo 278SRL four months ago. The worst mistake we ever made. The quality is horrible and Keystone should be embarrassed as well as the dealer who sold it to us. The cabinet hinges are coming out on numerous cabinets, leaving them hanging crooked and have to actually lift them up to close properly and has also ruined the cheap covering on the actual cabinet where... Read more

Was this review helpful? 4 1

  • Aug 19
  • Dealers
  • Cincinnati, Ohio
  • Clearcoat Fading
  • 2
  • 2
  • 71

I noticed that the top of my brown endcap has a greyish color to it. I called a dealer,and they said that Keystone RV is having problems with the paint, and that it is oxidizing. I have noticed SEVERAL RV's identical to mine, having the same problem. Since there are so many Outbacks like mine, having the same problem, then I think Keystone should stand behind their product/problem and fix them.... Read more

Was this review helpful? 1 0

  • Aug 19
  • Dealers
  • Clearcoat Fade
  • 10

I noticed on the top of the brown endcap, that the paint and/or clearcoat is fading, and has a greyish color to it. I have seen SEVERAL Outbacks identical to mine having the same problem. Keystone is only willing to pay $750.00-$1000.00 for a $2200.00 quote. Since there are so many Outbacks like mine out there, I would like to think that Keystone would stand behind a problem that is obviously... Read more

Was this review helpful? 0 0

  • Aug 19
  • Dealers
  • Passport
  • 1
  • 1
  • 153

Bought brand new $25,000 Passport. I realized that it seems to be cheaply made. Dinette table is falling off floor (all bolts are loose and cannot be tightened). Scissor jacks are super light and tacked on to a piece of angle bar which is not stable. Walking in trailer makes it bounce somewhat. Main problem is the pulling on road. At 60 mph, trailer rocks so that it jerks the back of the... Read more

Was this review helpful? 2 1
 
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