Keystone RV Complaints and Reviews

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Keystone RV
Main address: PO Box 2000 46527-2000 Goshen IN
(574) 535-2100, ,
  • 128+7 mobile complaints
  • $680K claimed losses
  • $5K average
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  • 1 day ago
  • Dealers
  • Dade City, Florida
  • 2011 Montana High Country
  • 1
  • 1
  • 24

We noticed our front cap was losing its shine and thought it was just in need of a wax job but its much more than that. The grey colour is fading fast and waxing is not helping, it is actually is making it worse and I do not know what to do now. I've read and heard things about Keystone having issues with colour fading on several of their models so I'm assuming this is whats wrong with mine, our... Read more

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  • Nov 20
  • Service Centers and Customer Services
  • Lehighton, Pennsylvania
  • 2014 Keystone Sprinter
  • 52

on my 2014 sprinter 269 5th wheel the magnet on the left front wheel was inoperable and had to be replaced.grease seals were leaking and grease got on the brake lining and had to be cleaned.the wheel bearings were repacked.the magnet and the grease seals should have a longer life span than one year and less than 1500 miles.we had campers for more than 30 years and we never had a magnet problem or... Read more

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  • Nov 07
  • Dealers
  • Charleston, West Virginia
  • Camper
  • 3
  • 3
  • 321

We own a 2013 Passport the back trim cracked on both sides and then the studs in the side of the camper is showing through the fiber glass siding. It is getting worse as time goes by it looks terrible. When we called the company they are giving us a run around about it. They do not even know of a dealer we can take it to. They asked us for a dealer. When it was sold to us we were assured... Read more

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  • Nov 07
  • Dealers
  • Luther, Oklahoma
  • Camper
  • 170

In less than a year of purchase I have had to change out the bathroom faucets, have a new flojet put in, change out the commode entirely because it leaked so badly, the slide is so uneven with the floor, the couch is broken and you can't sit on it (only me sat on it, no kids), all of 8 LED lights work in the awning (I loved that feature), the pins used in the saddle for transporting all bent or... Read more

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  • Nov 06
  • Dealers
  • 2014 Keystone Springdale
  • 132

2014 Keystone Springdale 311REGL, both fixed windows in drivers side slide out leaked resulting in major damage to interior. Both windows installed incorrectly, rough opening was too large for window. This caused all 4 corners of both windows to not have contact with wall. This allowed the corners to pull away from the exterior siding causing gaps and leaks. Because the rough opening was too... Read more

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  • Nov 01
  • Dealers
  • Margate, Florida
  • Travel Trailer
  • 157

cover is held with 2 latches. The cover doesn't sit tight and fiberglass is cracking where latches are. Paint is all scratched from cover being loose and rocking when on the road. Camping World is giving us a headache to replace it. It is a 2014. Service dept keeps passing us from one person to another. I would never buy a camper with this outside setup again. Camper has been in service 6... Read more

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  • Oct 29
  • Dealers
  • Bullhead City, Arizona
  • Montana 5Th Wheel
  • 321

I had a problem of the large living room slideout leaking on my 3400RL Montana. What I found was the large living room slide (12 ft 11 in) was sagging 2 inches in the middle. This condition allowed water pass the seals in the living area. I contacted Keystone and got no reply. I corrected the problem by removing the interior foam fake wood trim, jacking the ceiling of the slide up to being... Read more

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  • Oct 23
  • Dealers
  • Paint Job Cost
  • 2
  • 2
  • 303

Not even a year old when I noticed heavy oxidation of paint on top quarter of dark brown nose cap. Contacted keystone and they will pay up to $750 toward new paint job on nose cap, plus provide new decals. Better than nothing as it is costing $1250 to get the job done, however apparently keystone is having a bad issue with that gel coat because I have heard that many others are having the same... Read more

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  • Oct 20
  • Dealers
  • 2014 Aerolite 25
  • 273

Bought in May 2014. Still trying to get issues resolved, i.e. leak in window (makes for great swimming pool), shower, broken refrigerator, damaged door, venetian blind (love the sunrise every morning, not!), tv booster (sure would be nice to watch tv), amongst other issues. Have called numerous times and never get a call back. Told to have patience. 5 months isn't enough patience? Wish I... Read more

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  • Oct 17
  • Dealers
  • Myrtle Beach, South Carolina
  • Rv Quality
  • 2
  • 2
  • 376

Walking through the campground today, I couldn't help but notice all the Keystone brand RV's with peeling or missing decals. One fifth wheel was completely white and devoid of any decals whatsoever, as the owner had obviously removed them all. He did an excellent job-the shadows where they once had stuck were barely visible. My fiancé bought his Outback Sydney edition new in 2006, with the... Read more

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