1.9
  • Layout of the camper4 votes
  • Layout of camper1 votes
  • Poor construction6 votes
  • Response from keystone5 votes
  • Poor quality control5 votes
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Trouble since day 1...Currently trying to get warranty work done on either a factory or sabatoge from a dealership who again from day 1 "Sucked "there nice when you buy from them then repairs and trade in value. Nothing. .. Add comment

  • Apr 19
  • Dealers
  • Parkland, Washington
  • 2015 Keystone Cougar
  • 299
  • REVIEW RATING 5/5
Keystone Rv - Review about 2015 Keystone Cougar from Parkland, Washington
1 of 3

We bought a new 2015 cougar fifth wheel in January took it in in February to get it Waren to work gotta back 6 weeks later use it the last two weekends found more wrong with it one of the caps on the corner of the slide fell off with looks like teeny little nail holding it onit looks to me like the workmanship is a low quality Read more

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Had cougar 291fli one year falling apart everything is breaking wood trim comming off around doors and cealing foor creeks sense new shower is to small tv did not work when new no warranty this rv should never been made i see that this model made only one yeat whatdoes that tell you about it i traded it off thank god some one evev took lt Add comment

  • Apr 16
  • Dealers
  • Colorado Springs, Colorado
  • Keystone Outback 295Re
  • 287
  • REVIEW RATING 5/5

I contacted John at Keystone Customer Service about the paint failure on my RV. He was cordial and nice and recommended that I send in pictures of the paint failure but emphasized that my camper was out of warranty and wouldn't promise anything. I emailed in 9 clear photos of my paint issues with a complaint about how substandard paint used in a faulty manufacturing process shouldn't have a... Read more

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  • Apr 15
  • Dealers
  • Mason, Michigan
  • 2013 Travel Trailer
  • 137
  • REVIEW RATING 4/5

half of one decal was missing,water running down side of tub on to floor because shut off did not totally stop water while soaping up. Had a spot on front that had to be repainted after being exposed to the sun. outside baggie clips 2 have broken. Slider stopped working. kitchen counter warping had to be replaced. Had to have table top replaced after water came in and did damage to ceiling... Read more

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  • Apr 15
  • Dealers
  • Bismarck, North Dakota
  • 2010 Keystone Cougar 36 5Ft Wheel
  • 136
  • REVIEW RATING 4/5

We went to AZ in November 2013. The decals on the camper are coming off. The fenders blew off. The oven wouldn't work and the regulator for the furnace didn't perform properly. My husband had to go outside and start it all the time. We purchased a 7yr. (covers everything) warranty when we purchased the rv. Turns out our covers everything warranty doesn't cover the poor workmanship of the... Read more

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I have a 33ft 5th wheel 2012 I bought it new in 2013 the heater has never worked no air flow to bathroom and bedroom heater will not turn of or heat the trailer. Heater is in the back of trailer should have been in the center of the trailer. Can't use the trailer for hunting you will freeze to death. Add comment

  • Apr 08
  • Dealers
  • Alamogordo, New Mexico
  • 2014 Keystone Bullet Premier
  • 407
  • REVIEW RATING 5/5

We bought a 2014 19' Premiere Bullet in July of 2013. We used it three times for a total of 12 days and less then 2000 miles. it was parked in the shade for the majority of time. In the past three months the paint on the front panel has faded and the rear panel has separated at the roof. It is our understanding from the dealer it is out of Keystone's one year warranty. It would seem the... Read more

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  • Apr 07
  • Dealers
  • 2008 Keystone Raptor
  • 289
  • REVIEW RATING 5/5
Keystone Rv - Fading & peeling decals
1 of 4

We bought a2008 Raptor toy hauler in 2011 which had been out of storage on several occasions for on a week @a time---The unit looked BRAND NEW---BEAUTIFUL. Found slight defect w/ several decals.(MINOR WeTHOUGHT @ THE TiME). The unit then sat outside & w/in one year all decals were fading & peeling. I complained to the local dealer hoping to get new decals---NO LUCK. I now have it inside... Read more

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  • Apr 07
  • Dealers
  • Sun Prairie, Wisconsin
  • 2010 Keystone Outback 300Bh
  • 1
  • 1
  • 288
  • REVIEW RATING 5/5

We purchased a new 2010 Outback 30 ft travel trailer by Keystone. Approximately 2 years after purchase the decals starting peeling off. Keystone said they only have a 1 yr warranty and refuse to help out. To purchase new decals is $1562.00 plus shipping and handling. Add the labor and extras the total quote was $7,442.01. This comes to about 25% of the cost of the camper when it was new. Thanks... Read more

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