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  • Customers like
    • Layout of the camper6
    • Layout of camper5
    • Trailer tows nicely1
  • Customers don't like
    • Poor construction12
    • Response from keystone9
    • Poor quality control7

Been having problems with the grey water knife valve on my new 2014 Cougar Camper. I acted like it was obstructed in some way. This is what I found in the valve. Someone at the factory did not look in the tank before installation. WTF. Add comment

  • 1 day ago
  • Dealers
  • Estacada, Oregon
  • 1
  • 1
  • 56
  • REVIEW RATING 5/5
Keystone Rv - Review in Dealers category from Estacada, Oregon
1 of 3

So, just bought this fifth wheel.keystone sprinter 324fwbhs I wanted an all seasons for the hot months and cold months. They have a sticker posted on the left next to the door that says performance from 0 degrees to 100 degrees. Not even close. Its been around 98 degrees out here in Estacada, Oregon on July 31st, 2015 and its 92 in my rig. Ive got a/c going. On vent open with a box fan on... Read more

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  • 1 day ago
  • Other
  • Fresno, California
  • 2014 Keystone Passport
  • 30
  • REVIEW RATING 4/5

when we did our walkthru the tech opened the door on the oven and it didn't open on it's own as designed. in the words of the tech "oh it's okay just has to break-in". While we don't use the oven that often after two yrs ( passed warranty) the door still doesn't open without added assistance. I took it in and they attempted to shimm the door. it is somewhat better but still have to assist by... Read more

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  • 2 days ago
  • Other
  • Lake Worth, Florida
  • 2014 Keystone Laredo
  • 1
  • 1
  • 86
  • REVIEW RATING 5/5

I purchased a new 2014 Laredo 24' TT from Camping World, Coburn, OR in June for our "once in a lifetime" cross country tour of the U.S. What a mistake. The front cap has oxidized but that was obvious upon delivery and Keystone, to their credit, has agreed to re-paint it. The biggest issue is when my bathroom sink backed up I discovered that it is plumbed to the black water tank. I have been a... Read more

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  • Jul 28
  • Travel
  • Salt Lake City, Utah
  • 2015 Keystone Hideout 5Th Wheel Travel Trailer
  • 2
  • 2
  • 124
  • REVIEW RATING 4/5

We have been trying for over a year to get either the dealer, or preferably the manufacturer to put a new sleep-able sofa bed in our trailer as the one that's in it is not designed properly. The center portion of the bed is higher than the top part where you put your head. They have told the dealer that they're not going to do anything about it. We purchased the trailer because of all of the... Read more

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  • Jul 27
  • Dealers
  • Roanoke, Virginia
  • 119
  • REVIEW RATING 4/5

Just to let everyone know a great thing that I have found. Ebay. Not a new thing at all been around for quite some time. Why do I mention Ebay. Well I was not happy with a couple of the windows that came with my trailer. There was an emergency window that the part you open would hit the sink handles in kitchen. And the big window over the table 4 ft. wide. Had this time little crank out... Read more

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Keystone travel trailer with rear slide out, what a p.o.s multiple leaks cause walls and ceiling to deteriate requiring costly repairs due to *** poor design during manufacting, WILL NEVER BUY ANOTHER KEYSTONE TRAVEL TRAILER!!!!! Add comment

Floor is spongy, de laminating. Shower stall pulled away from wall. Rear awning broke, 3rd opening. Rear pull down bug net POS, screen comes out of track. Paper wood, bubbling and coming loose. 2014 395 42' Raptor. Very unhappy with quality. I sold my 2006 GearBox Toy hauler, bought this. Big mistake, it was build to use, not to look at. Add comment

  • Jul 24
  • Auto
  • West Bloomfield Township, Michigan
  • 2013 Keystone Outback
  • 160
  • REVIEW RATING 4/5

THE FRONT CAP HAS BECOME CLOUDY FROM THE TOP EDGE DOWN SEVERAL FEET. IT LOOKS LIKE I WAXED IT AND DIDN'T CLEAN THE POLISH OFF. KEYSTONE TOLD ME IT'S OUT OF WARRANTY. I COMPARE THIS TO A CAR COMPANY TELLING ME THE FINISH ON THEIR CARS AND TRUCKS IS ONLY GOOD FOR A YEAR. TOTAL BS! THE RV ISN'T IN DIRECT SUN LIGHT ALL DAY. IT IS SHADED FOR A PORTION OF THE DAY. WHEN WE CAMP, WE USUALLY TRY... Read more

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  • Jul 23
  • Dealers
  • Miami Beach, Florida
  • Keystone Rv Trailer
  • 183
  • REVIEW RATING 4/5

I guess we have been lucky because I cant say a bad thing about Keystone. I emailed Keystone and received an immediate response. The rep was Jason. I send him a few more emails during a course of 2 days with some questions I had. The reason I called Keystone directly;because I wasn't happy with the answers I got from the dealer I brought the RV from in Tampa. Jason responded immediately and with... Read more

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