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  • Customers like
    • Layout of the camper 12
    • Layout of camper 8
    • Trailer tows nicely 4
  • Customers don't like
    • Poor construction 14
    • Response from keystone 13
    • Poor quality control 10

Keystone RV – Roof blew off and paint on front faded
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I purchased a new 2014 Keystone Laredo 292RL from Candy’s Campers in Murfreesboro, TN. We have had a number of complaints with the workmanship but, the most disturbing was when a large section of the rubber roof ripped off while driving down the highway. Keystone authorized Candy’s to do the repair. My trailer went into the shop in October and it was not returned to me until January. The... Read more

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We have a 2011 Keystone Alpine 3640 RL. We have had nothing but one problem after another. The worst quality and poor *** construction we have ever seen. Please do not waste your retirement money on this junky product. Add comment

I like the trailor. But the brown front end faded badly on the front end. My trailor looks old and its not. What a shame. This front cap will cost keystone 30k when i buy my next rv Add comment

Have a 2013 laredo 5th wheel 329RE. always comply with tire pressure recommendations. Tread looked good--returning from trip Feb 1, 2016. Blow out RV left rear---pulled of interstate. Put spare on ---30 miles later spare has huge blow out explosion--tore wheel well trim off---limp to off ramp--call goodyear roadside assistance---they put two left side tires on ---Excellent goodyear tires... Read more

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A Hideout 26RLS was found through a "trader" publication. The price was right and the purchase of same was contracted. The unit was prepped and made ready for pick up. During the pre-delivery inspection the slide out was retracted. As the slide came close to the "stow" position a VERY loud bang was heard. The slide's drive system suffered a major failure. The VIN # is 4YDT26R21G7206066 and the... Read more

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We purchased a Keystone Sprinter 331RLS on July 25, 2014. Store it indoors, used it for 6 trips. On Labor Day 2015 we went on our 6th trip, on our way home we noticed the front section of the roof was puffed up from air going down the road. Upon further investigation noticed roof membrane came high enough to contact front ac unit and cut the membrane. I contacted Keystone and informed them, their... Read more

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Bought a new 2015 Montana keystone 3790rd in April 2015. Back outside wall bulging... their response it is a floating wall will not correct under warranty...... inside freezer wall has bubbled out and state not under warranty our fault.... also contacted Norcold as they are manufacturers of fridge/freezer and received same response don't quite understand that comment as we are not young and ***... Read more

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stay away! bought 2015 28sgs from Holiday World in Mesquite tx. went on 1 trip and found lpg hose on slide out crimped when slide put in. Also found divots in floor (looks like something under slide hits when traveling), also had minor latch issues, light switch not working, etc. We made a service apt to get stuff fixed at Holiday World in Katy, TX and figured it would take a month... 4 months... Read more

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I have pulled this trailer around the country for approx. 10,000 miles. One problem. Defective dead bolt lock. Stopped at a Keystone dealer in Oklahoma City for repair. Replaced with new assembly and back on the road in 45 minutes total time. Totally satisfied. No other problems. Have had unit 1 1/2 years now. The quality and features are exceptional at this price point. Would purchase... Read more

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I purchased a 2016 Keystone Cougar 28RLS travel trailer in Oct 2015. The first week I found out the furnace didn't work, it was replaced, but it makes a lot of noise, like maybe it was a used furnace. The outside speakers didn't work, I finally figured out that there is a bad plug connector on the back of the radio unit. The low water drain line below the kitchen area leaks water, coming from... Read more

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