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  • Customers like
    • Layout of the camper4
    • Layout of camper2
    • Free coffee1
  • Customers don't like
    • Poor construction7
    • Poor quality control6
    • Response from keystone6

  • 20 hours ago
  • Dealers
  • Whitney, Nevada
  • 2013 Keystone Outback
  • 1
  • 1
  • 30
  • REVIEW RATING 4/5

WE HAVE A 2013 OUTBACK THE PANT HAS FADED FROM BROWN TO LOOKING WHITE CAMPING WORLD TOLD US KEYSTONE HAD A PROMBLEM WITH SOME BATCHES OF BAD PAINT. WE HAVE MADE A CLAIM WIYH KEYSTONE AND THEY ARE REFUSING TO FIX THIS PROMBLEM. WE DID NOT PUT OUT THIS MUCH MONEY TO HAVE A CAMPER LOOK LIKE IT IS 20 YEARS OLD. SO YOU DONT CARE WHAT KIND OF PRODUCT YOU HAVE SITTING IN A CAMPGROUND LOOKING LIKE THIS... Read more

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  • May 24
  • Dealers
  • Burnaby, British Columbia
  • Keystone Springdale
  • 84
  • REVIEW RATING 4/5

wouldnt even know where to start. We bought a springdale 28bh last year in February. We have had nothing but *** falling apart, leaking, smelling and you name it. doors falling apart, toilet smell, leak under bath tub, sewer valves falling off, signal lights not working, blinds coming apart, furnace not working properly, doors not opening in certain temperatures, fuses blowing on slide out. The... Read more

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  • May 23
  • Dealers
  • Keystone Rv Passport 195Rb
  • 78
  • REVIEW RATING 4/5

Bought a Passport 195RB camper in January of 2010. Great layout and very practical for a trip to Alaska. Since it was winter I did not fill the water tank until April, it leaked. Someone in the plant fastened one of the side panel walls with 3" screws, thought another wall and into the tank with two screws. Had to wait for new replacement tank. Next year found that the joint between the roof and... Read more

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  • May 19
  • Dealers
  • Saint John's, Newfoundland And Labrador
  • Keystone Hideout Travel Trailer
  • 144
  • REVIEW RATING 5/5

all screws in RV has almost all popped out,, our water heater now do not work,, we have electric and propane,, clicks but do not heat.. a lot of issues, since we bought,, service is the worst ever,, last year furnice problems,, wonder if anyone know about the water tank,, we have tried a number of things,, the water heater click on propane but do not heat,, air conditioning do not work,, a lot of... Read more

Was this review helpful? 4 1

  • May 17
  • Dealers
  • Freedom, Wyoming
  • Keystone Hideout
  • 164
  • REVIEW RATING 4/5

Our first season with the Keystone Hidout. Two jacks broke first time used, purchased new ones in order to keep traveling. Hitch bracket for sway bars slid back and broke bolt. Three cabinet dorrs fell off. Plastic on inside of freezer started cracking and peeling off. Furniture is junk. Memory foam has no memory. First time pulling the couch bed out the pull came off. No help from... Read more

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  • May 15
  • Service Centers and Customer Services
  • Minneapolis, Minnesota
  • 2006 Keystone Rv
  • 140
  • REVIEW RATING 4/5

We were driving down the road the the skirting from the front of the trailer to the door came loose on the trailer on both sides. The body shop found that only one screw out of the 10 actual went through the metal on both sides. The insurance company is denying the claim as they view it as a manufacturers defect and it is not covered by the comp portion of my insurance. So I am out 2k. The... Read more

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I love the outback but cap faded terribly would like Keystone to repaint and clearcoat Add comment

  • May 14
  • Dealers
  • Chetek, Wisconsin
  • 2011 Keystone Montana
  • 153
  • REVIEW RATING 4/5

Have a 2011 Montana that was valued at $88,000 at time of purchase. We now have crackes on the inside door panels of both doors and the seat cushions are worn and horrible looking. Called dealership who contacted Keystone about purchasing new cushion covers & was told they would cost $260.00 for each cover - that is excluding the cushion itself. Very poor fabric quality and the cost to... Read more

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  • May 13
  • Dealers
  • Myrtle Beach, South Carolina
  • 2014 Keystone Raptor
  • 1
  • 1
  • 189
  • REVIEW RATING 4/5

I BOUGHT A 2014 CAMPER APRIL OF 2014 USED 5 TIMES SOMETHING WRONG WITH 3 OUT THE 5 TIMES BEEN IN THE SHOP OVER 90 DAYS WITH NO HELP OR RESPONSE FROM KEYSTONE CUSTOMER SERVICE AFTER LETTERS AND CALLS THIS CAMPER WAS OVER 100,000. NEW AND WHEN I TRIED TO TRADE IN FOR ANOTHER CAMPER I WAS OFFERED LESS THAN HAVE OF WHAT I PAID FOR IT. SOME OF THE ORIGINAL PROBLEMS WITH THE CAMPER HAVE NOT BEEN... Read more

Was this review helpful? 1 3

  • May 12
  • Service Centers and Customer Services
  • Beaverton, Oregon
  • Keystone Fuzion 315 Toy Hauler
  • 121
  • REVIEW RATING 4/5

After only 5 trips with my 315 Fusion Toy Hauler both front leveler's have begun to leak from the top plate. Taking it into the dealer, after 3 weeks I was told that they are "not set up to repair them." I sould find a hydralic repair shop and have them do it....Nice to buy a trailer from a local dealer and they pick and choose what they will repair, shame, shame, shame. I will do the home work... Read more

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