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  • Customers like
    • Layout of the camper9
    • Layout of camper6
    • Trailer tows nicely2
  • Customers don't like
    • Poor construction12
    • Response from keystone10
    • Poor quality control7

  • 11 hours ago
  • Dealers
  • Albuquerque, New Mexico
  • Cougar 26Rls
  • 7

Keystone doesn't have a "Customer Service" page that works on their web-site. Wonder if they are overwhelmed? Have had little to no response from the dealer Century RV in Longmont, CO. My 5th wheel shipped without the large blind in the dinning room slide out. Been a month with no bind shipped to me and I offered to do the install myself. Getting them to return calls is like pulling teeth, and... Read more

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  • 14 hours ago
  • Dealers
  • Burlington, Iowa
  • 2015 Keystone Hideout Travel Trailer 30Rkds
  • 42

Here's my story about my 2015 30RKDS. I bought it before it was on the dealer's lot. I picked it up less than a week after they received it in July of 2014. 2014 was a drought year in the Midwest and over the 28 nights we got on it we didn't have rain. We did notice however a musty smell coming from the linen cabinet in the front slide. We couldn't pinpoint the problem. We put it into secure (no... Read more

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  • 1 day ago
  • Dealers
  • Huron, South Dakota
  • Keystone 2016 5Th Wheel Camper
  • 47
  • REVIEW RATING 4/5

Hi, we are thinking hard on buying a brand new keystone 308 camper. Can someone tell me how they like theirs and would you ever buy a new keystone again? All of the reviews that we have read are bad ones. Are there any good reviews out there. I have seen that they leak, and keystone warranty their camper. Is this true? This is the floor plan that we want and haven't been able to find the same... Read more

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  • 2 days ago
  • Dealers
  • Brantford, Ontario
  • 2015 Keystone Bullet 31Bhpr Premeir
  • 51
  • REVIEW RATING 5/5

Had yet more issues with this trailer again this weekend. The outdoor plugs, bathroom and outdoor kitchen receptacles were not working. All on GFCI. The GFCI in the bathroom was not tripped. I opened the electrical panel, and “PULLED OUT A LOOSE 120VAC WIRE” connected to a 15A breaker! I tightened this up, and it corrected the issue. However this was a fire hazard. I was doing dishes in the... Read more

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Was wondering If anyone is having trouble with electronic. When we turn on the lights the tv goes pixel and the radio goes out Add comment

  • Aug 29
  • Dealers
  • Modesto, California
  • 135
  • REVIEW RATING 4/5

I bought a 2015 269 RL Bullet Keystone trailer 3 months ago. On my drive home from Oregon to Calif. My bathroom sliding door fell off due to not being properly attached to the roof. Also the freezer door opens up in such a way that if not closed with the latch and not the blue opener that comes with it to keep mold from growing it opens up to hit the TV. It broke the screen on the way home ( bad... Read more

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  • Aug 28
  • Dealers
  • Sherwood Park, Alberta
  • 1
  • 1
  • 120
  • REVIEW RATING 5/5

We bought a 2013 keystone 255 RB I have waxed the unit 3 times since we bought it the front of the trailer has oxidized the dealer which is Allstar RV and Keystone the manufacturer has refused to stand by there product after many phone calls As a new trailer owner the dealer sold us extended warranty on the trailer but nobody told us that we needed exterior warranty we thought we had all the... Read more

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  • Aug 27
  • Dealers
  • Ellison Bay, Wisconsin
  • Fkeystone Outback 2012 4Ydt2502Xcb452422
  • 133
  • REVIEW RATING 5/5

Bought our Outback from Quietwoods in Sturgeon Bay WI. After a few months notice the dark paint on the front was fading. Went back to Quietwoods and they told us to polish it with a certain polish which we did. Not long and faded again. So went back to Quietwoods and they submitted it to Keystone. Was refused because now out of time on warranty. Called their complaint department and told out... Read more

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  • Aug 26
  • Dealers
  • Ottawa, Ontario
  • Keystone Bullet Premier Travel Trailer
  • 127
  • REVIEW RATING 5/5

Roof separating at back wall premier I saw another one on this forum exact issue I have contacted keystone requesting assistance I hope they will come through I have had 3 other keystone products and have been very happy until now.i don't think this speaks well for quality on a 3 year old trailer I have had 6 trailers over the last 20 years of camping I love this floor plan and the trailer but... Read more

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  • Aug 26
  • Dealers
  • Oakville, Ontario
  • Travel Trailer
  • 114
  • REVIEW RATING 4/5

We purchased this trailer, with the bunk house new in 2010. We have had nothing but problems, costly problems. We have been quoted well over $12,000 in repairs for various things like leaks that wrecked the floor, more leaks now in the bedroom, electric awning issues, furnace issues. Leaks in the outdoor storage areas due to poor design. When I contacted Keystone, I was told that the one year... Read more

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