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5.0

I purchase a Cougar 279DKSWE 5th wheel inFebruary 2016. I have had it out 4 times and have had to bring it back to the repair shope 4 times.

most of the problems are due to poor workman ship and poor quatlity control. I am disgusted in the fact that it cost $30.000 plus and it has been a worry to me and inconvience. I wonder what will go wrong each time I take it out on the road. The frist trip we experienced a major leak in the kitchen sink.

Also the grab handle fell off, the water pipes were run through *** cut in the framing and they were cutting with the movement of travel and leaking. On the second trip which was a longer one we experiences problems with charging the batteries with a generator and running things. On the 3rd trip the awaning came off from side of the trailer because it was not put on properly. The pendant lightstrip is also coming off.

On the 4th trip we encountered some rough roads which shook off the board that faces the large room slide out. it was only held by 5 screws and screwed into the bottom 1/4 inch of the framing. We also experineced a leak in the shower drain which wet the cargo bay and the things stored in it. You would think that with the amount one pays for a adverteized quality product the it would be quality.

I travelwith sever other families that pull trailers and none of them are having thiese type of problems. infact they have told methey would never by a Keystone and would not recommend one to any friends.

Reason of review: Damaged or defective.

Preferred solution: I would like to have an extended warranty over the 1 year given..

Keystone RV Pros: Great customer service, I like the 5th wheel ooks and fuction.

Keystone RV Cons: Poor quality control.

Location: Ogden, Utah

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