I bought a new 2015 Keystone Cougar model MKS333 fifth wheel in January 2015. The workmanship was very bad. I had a bolt come through the floor and I called Natasha at the Keystone manufacturer and asked her if it was a safety issue. She promised to get back with me...Read more
I have a 2014 hideout that is used very rarely. I went elk hunting last month and by the time I got to camp I had no fresh water. After my week without fresh water in my trailer I returned home and removed the tank. Evidently the factory has no common sense about how...Read more
I didn't like
- Customer service and quality
Bought a keystone hideout 2017 202lhs, used it twice, then set in the camping world in Bartow fl for 2 months because of the window was screwed up, bathroom door screwed up. Finally got it out. Keystone called made sure we got it out, which we did, and we really didn't...Read more
Keystone Rv - Sound bar tv reception
Outside speakers not even hooked up- dealer fixed. No tv reception on antenna- call into dealer still waiting. Why do you send rv's out with stuff not hooked up?
Keystone Rv - Main slide out 3510 weak motor
Have it in shop they say it seems fine I get it back and don't work also put expensive xylophone coating on to protect paint and decals and front decal is all cracked and fading dealer tells me can't get another decal w t f told they don't make them
Keystone Rv - No quality control
No seal on bedroom window. Soaked bedroom floor. 2 foot square opening in underbelly allowed squirrels to enter trailer. They made it all the way to the bedroom, chewed on everything, even chewed a hole in the mattress. Now after only 3 years I have to replace the gearbox on the bedroom slide, and the list goes on. This is my third and very last Montana.
Keystone Rv - Stay Away
2014 fusion 310 worst camper ever purchased in 31 years of doing this. Spent first 2 months in shop then next 6 months 73% of the time in shop again. We have replaced 9 tires due to blow outs we only drive 62 mph when on road. I am now on side of road with two more blow outs. STAY AWAY from Fuzion piece of *** and warranty sucks as well.
Since the beginning, nothing but issues, leaking roof, leaking sides, auto-level doesn't work. Nothing has been resolved. Now we have staples pulling lose coming through the roof. this has 3 years of use, of which 5 months each year out of indoor storage. Wouldn't...Read more
I didn't like
We purchased our new Passport travel trailer in May from Curtis in Aloha, OR, and have been very disappointed with the workmanship. It is a 6 hr drive from our home to Curtis so very difficult to get them to address our issues with their appointment/diagnosis/repair...Read more
I didn't like
- Poor quality
- Poor quality control
- Poor plumbing
We purchased a 2017 keystone hideout 27DBS camper new. When leveling it with jackets the door will stick. When trying to open the door it will not open and you can see the upper part of the door is twisted out. To get the door to line up you can not use any jackets...Read more
Since I purchased this I have serval problems with it The slide outs keep coming out when I'm driving, the outside shower never worked, the window just cracked in a million pieces nothing hit it, it just shattered when I was sitting there now I have a leak under the...Read more
This trailer has only been used 3 times and one of those was when we took it back to the dealer for warranty work. My wife in October 2015 was diagnosed with Charcot of her right foot and had to have surgery to try and repair it they remove 13 bones in her foot making...Read more
Its 2011 195RB, every year we have experienced problems with it, of course all out of warranty. 2 water leaks under the kitchen sink, 2 hoses had to be replaced. Fresh water tank leaked, connector had to be replaced. Shower glass side leaked in one corner had to be...Read more
Bought a brand new 2017 Keystone Raptor with the 14 foot garage. This had been a special order but the people who ordered it decided to go a different route before it arrived. We thought it was our good fortune - instead we are left wishing we had gone a different...Read more
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