Since the first day of delivery major appliances and fans , not working customer service not so helpful , wanting to replace issues , instead of unit . Who is to say only 5 months and a list of twenty things either broken or not working , family investment and camping...Read more
- Was a very satisfied customer
this is the first place I am trying I took out the radio and sure enough the ant is hooked in the back and it goes up the inside wall going towards the tv antenna .I tried moving the tv antenna around but it did not help at all .What else that I can try i don't know ....Read more
My Wife and I purchased a new 2016 Premier Bullet. Shortly after bringing it home, We stored it out back in our shop. We did not even use this for 5 months as my business was keeping us busy. But within a month a lot of the interior trim strips started to come apart...Read more
Keystone Rv - Main slide out 3510 weak motor
Have it in shop they say it seems fine I get it back and don't work also put expensive xylophone coating on to protect paint and decals and front decal is all cracked and fading dealer tells me can't get another decal w t f told they don't make them
Keystone Rv - No quality control
No seal on bedroom window. Soaked bedroom floor. 2 foot square opening in underbelly allowed squirrels to enter trailer. They made it all the way to the bedroom, chewed on everything, even chewed a hole in the mattress. Now after only 3 years I have to replace the gearbox on the bedroom slide, and the list goes on. This is my third and very last Montana.
Keystone Rv - Stay Away
2014 fusion 310 worst camper ever purchased in 31 years of doing this. Spent first 2 months in shop then next 6 months 73% of the time in shop again. We have replaced 9 tires due to blow outs we only drive 62 mph when on road. I am now on side of road with two more blow outs. STAY AWAY from Fuzion piece of *** and warranty sucks as well.
Keystone Rv - 2014 Keystone Laredo 294rk front cap fading
Went to General RV, a large Midwest dealer. After being told by Keystone it was out of warranty by 2 months, I said I'd paint up a 4x8 plywood sheet saying "this 14 month old Keystone purchased at General RV" and put by trailer whenever we camped. General RV got Keystone to pay for repairs. All good 2 years later.
Keystone Rv - Not happy camper
Have a 2015 keystone passport ultra lite bunk house. Just after signing all paperwork we dis a walk around to see how to use everything and check for problems. Noticed a few problems and the dealer aaid now that we own it the warranty covera the problems. There was a...Read more
We purchased a new 2012 Cougar Res 321 and it had water problem from the start.. I was under the impression that the things had been repaired by 2 different dealers. I had several other issues that my extended warranty covered but at a price. Ive owned it 6 years and...Read more
I wanted to share my Keystone buying experience with those considering a new RV purchase. My wife and I live in Northern Indiana, and after an especially hot, humid Labor Day weekend of 2012, we made the decision to buy a travel trailer. Next we had to decide what to...Read more
My 2010 Keystone Cougar X-Lite 30BHS leaks in the rear of the camper. The leak appears to be along the entire rear wall of the camper but pools in the corner near the bunk slide out. I believe the problem stems from the fact that Keystone did not design the roof cap...Read more
Purchased 2014 34HPR Bullet Premier. Font end faded right away badly. Issues with trim all over the RV. Outside kitchen shelf bowed. Outside rear wall separated and repaired it with filler. Pop fuses when microwave AC and water heater are running. Refrigerator wont run...Read more
We bought a 2016 Cougar and the roof bolts came loose causing the seals to separate and water damage to the laminate on the front of our trailer and Keystone denied to repair it, saying it was not a manufacturer defect and not under warranty.Read more
one month later no word from the folks at Keystone, although none was expected. So my wife and I replaced half the roof, came out great. On the splice we used eternabond, hoping it will hold on a long trip. yet to see. Oh forgot to report on the original post, the...Read more
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