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I purchased a brand new 2017 at camping world in St. George Utah. I will never and I mean never by another rv from camping world. First 2 weeks we got it, no problems. Then we went back to Utah for another vacation for a month! No refrigerator it took them a month of...
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1.9
I didn't like
  • Poor craftsmanship
  • Not standing behind their product
  • Poor quality of product
#1066172
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Keystone Rv - 2016 Keystone Cougar 244RLSWE 5th Wheel Problems
Keystone Rv - 2016 Keystone Cougar 244RLSWE 5th Wheel Problems
Bought a Keystone premier in 2012, only had one small problem with it so we upgraded to a 5th wheel for our longer trips. Decided to stick with Keystone. Total disaster so far. First thing, I noticed the underbelly was not attached correctly, so I made some mods to fix...
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1.7
I liked
  • Honored the warranty on the slide out problem
I didn't like
  • Craftsmanship and parts
#1065510
Reply to reviews
First, this is what I posted on Facebook: Mechella Knuckles 8 mins Mechella Knuckles Today at 3:51am BUYER BEWARE! We just bought a new Keystone Passport Ultra Lite RV from Moix RV and we are truly dissatisfied. The RV that we bought has a murphy bed in it (raises up...
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1.0
I didn't like
  • Murphy bed in passport ultra lite
#1064105
Reply to reviews

Keystone Rv - 2014 Keystone Laredo 294rk front cap fading

Keystone Rv
#1057312
2.7
Went to General RV, a large Midwest dealer. After being told by Keystone it was out of warranty by 2 months, I said I'd paint up a 4x8 plywood sheet saying "this 14 month old Keystone purchased at General RV" and put by trailer whenever we camped. General RV got Keystone to pay for repairs. All good 2 years later.
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2013 Keystone Rv Alpine 3600rs Rv Review

Keystone Rv
#1036612
1.0
We have a 2013 Alpine 3600rs. Every water fauset leaked. Micro convection quit. Fire place quit. Sofa broke. Water leak inside belly caused the whole under belly to fall off. Clearcoat panelling cracked. Please do not buy from Keystone Rv .
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Keystone Rv Rv Review

Keystone Rv
#1011276
1.0
If I was looking to buy a new Rv I would think twice about buying a keystone product. Have had mine now at one year today. Has been in the shop over 5 months for warranty work. I have about 2" thick pile of work orders that were done. And they tried to credit me $549 for my loss use and would not extend my warranty. Be smart stay as far away from them as possible
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2016 Keystone Rv Montana Rv Review

Keystone Rv
#1000320
1.0
I OWEN A 2016 MONTANA 5TH WHEEL AND THE FURNACE IS NOT WORKING WRIGHT AND I PUT OUT $200 TO GET IT REPAIR DON'T REPAIR BUT GIVE ME A NUMBER TO. CALL AFTER HOURS BUT NO ONE WILL ANSWER.
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I purchased a 2017 Keystone Outback RV in August of 2016. I have had several issues arise with it and it's not getting any better. The wood trim throughout the unit continuously warped and dis-colored even after being replaced repeatedly. The lock had to be replaced 3...
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Anonymous
Anonymous

Let me know how this works out. Keystone will not fix my 2017 5th wheel. I have major cracking on the front cap. Keystone says not there problem. It's brand new whose proble...

#1063227
Reply to reviews
having similar issues. self leveling jack on front would not work. I found wire pinched between side of trailer and jack motor. Slide out motor failed in one year and had to be replaced. Solar awning goes in and out when it is cool but fails to work when it is hot...
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Anonymous
Anonymous

I have cracks in my 2017 keystone. Keystone will not fix. Worst company I have ever dealt with. They won't even talk to you on the phone. I have called several times to speak ...

#1060032
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Keystone Rv - Gel coat failure on keystone bullet
Keystone Rv - Gel coat failure on keystone bullet
Keystone Rv - Gel coat failure on keystone bullet
Keystone Rv - Gel coat failure on keystone bullet
Keystone Rv - Gel coat failure on keystone bullet
2014 premier bullet, by 2016 front of unit showed gel coat paint failure. Discoloured. Faded . Contacted keystone, would not accept blame for factory application failure. Claimed that they couldn't be sure that we hadn't caused it. We had it looked at by three auto...
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Anonymous
Kyle

I also have a 2014 Bullet Premier 32bhpr model that was purchased new. Within two years my front cap began experiencing the same issue with severe fading of the front cap. Key...

1.0
I didn't like
  • Lack of concern
#1058819
Reply to reviews
I bought a 2017 Keystone 5th wheel with extended full coverage 5 year warranty. With in 6 months of purchase front cap is cracking, and all Keystone will do is paint over just the cracks, not the font cap just the cracks. Anyone who has worked with fiberglass knows you...
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Anonymous
Anonymous

Wish I had seen your review earlier. I purchased a keystone 2017 5th wheel in January and we have been to 2 locations, the service dept. and our driveway. The warranty repai...

I didn't like
  • Poor problem solving
  • Service
  • Paint issue
#1058122
Reply to reviews
I bought the brand new travel trailer for my wife who is sick with breast cancer we figured she wasn't going to make it they said they couldn't help her later we found out she was dying of liver cancer before we could get home with the travel trailer we had to stop at...
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1.4
#1057671
Reply to reviews
Purchased in october 2016 a premiere bullet. Brand new. Already winterized. Parked in my side rv parking area. Purchased cover. Put it on for winter.uncovered in spring and discovered a baseball size spot where roof coating came up. Called keystone corporate office....
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#1055335
Reply to reviews
We have a 2012 Larado and noticed that the first step to the bedroom is taller than the others. Is there a reason for this. I find going up the step is okay but coming down is difficult. I have new knee joints. My husband who has good knees is also bothered by the...
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4.0
#1054984
Reply to reviews