524 views
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.3

Bought this fifth wheel brand new in 2014, nothing but problems! The underbelly was sagging and I was told by Camping World of that it was fine - - last year, I had water making the underbelly sag even more, they said that I was filling my gray tank too full and that the seal on the tank was not made to seal (***!)!

Still sagging and then the black tank valve wouldn't seal so I looked up in the underbelly and found that the support across the bottom of the tanks was never screwed off on the ends so the support was bend down (crazy), Camping World tried to say I had to pay to fix it but this was one of many problems that they had supposedly already addressed in the beginning so they did step up to the plate and installed a new cross member and actually put the screws in it that Keystone never had!!!!! I have so many issues that I will only touch on them. I have aluminum tape in my return air that keeps being sucked up into the A/C, my leveling jacks still won't work right (still fighting with Extended Warranty, some new parts and still not right, ongoing! My electrical (DC) is not right - will only work with A/C electrical.

My Black tank washout does not work (don't think it ever has allowed water into the tank) Camping World put in new check valve - still not working!!!!! Have a Dometic 4 door regular RV refrigerator - noticed door seals already have splits in them, Dometic will not sell door gaskets - have to buy new doors!!!!!!!!!!!!!!!!!!!!!!!!!!!! On top of that the temp has gone up to ablut 50F!!!!!!!!!!!!!!!!! Something else has gone wrong in it but tech at camping world refuses to understand that the gaskets have been slowly going for some time but the temp had remained good - Blew out a tire on way to the Florida Keys las year, (less than 3000 miles on them!!!!!) On the way back, blew out 2 more!!!!!!!!!!!!!!!!

Had 3 tires replaced on the side of the roar at the cost of almost $900!!!!! I went home after talking to my Camping World service adviser and she told me it was ok if I brought them to her the after the Holidays! When I brought them in to her, my extended tire warranty declined the claim because it was after 30 days!!!!!!!!!!!!!!! Was not overloaded.

When I did make it to Camping World, they replaced the 4th tire because it had a notch out of it! I can't find anyone who is qualified to fix all my issues and there are more!!! I called Keystone RV this morning because I guess I'm going to have to fix all issues myself - I requested wiring diagrams, plumbing routing, hydrolics diagrams etc..

Keystone Rep says they are avail to the consumers, only info is given to dealerships!!!!! WATCH OUT PEOPLE!!!

Reason of review: Almost all issues listed above.

Monetary Loss: $5000.

Preferred solution: Let the company propose a solution.

Location: 2642 Hackberry Dr, Goshen, IN 46526, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

I had the same problems with tires. If the factory would align the axles and balance the tires it would probably eliminate 90% of the issues with the tires blowing.

I received compensation for 4 tires.

Keystone RV Reviews

  1. 371 reviews
  2. 212 reviews
  3. 80 reviews
  4. 28 reviews
  5. 20 reviews
Keystone RV reviews