I have a problem with the Front cap of my 2014 Keystone Laredo 302BH Fifth Wheel, The Front Cap is oxidizing real bad and the paint is fading off.. The factory gel coat paint does not have a UV inhibitor and fades quickly.
The only cure is to re-paint the cap. The front cap is about an 8x8 area in the front of the RV. Keystone RV Company will not cover it. Just my opinion, dealing with Keystone is a waste of time.
Customer satisfaction is not high on their list. The fading started just after the 1 year warranty had expired. Unfortunately this is not an item that Keystone would participate with warranty coverage and Keystone will not cover it. They know this is an issue from a supplier they use.
From what I find on the Internet is that a lot of 2013, 2014 and 2015 Keystone models are all fading. I did find others like Crossroads, Cougar and Jayco are doing the same thing. When you send $ 50,000 on an RV and the front cap fades so bad that it looks like the RV is 10 years old and it’s less than two years old, that’s a problem and someone or some company needs to be accountable. If they know they have a problem with the paint on the front caps then why would they continue to supply bad paint.
I don’t understand. I don’t have $ 2,500 to $ 3,000 to have someone repaint the front cap when Keystone should step up and take ownership and pride in suppling RV’s.
I have filed a complaint with the BBB on April 14th. At this point a Class Action Lawsuit needs to be filed at the state level.
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