2016 Keystone RV - Fuzion 385 Rv Review
We bought a 2016 Fuzion 385 brand new 3 months ago. Before we took it camping the transfer switch went out, the front Ac leaked condensation all over our bed, 3 of the blinds broke, the starter on the generator went out, the dead bolts on both doors don't work, a weight bearing leg on the lower bed in the garage was missing and one of the auto leveling jacks is leaking oil.
I contacted keystone to see if it was possible to have a company of my choice make repairs and I was told I could pay out of pocket email the invoice and be reimbursed within a few weeks. It's been two months now and I haven't seen a penny. I call on average twice a week and I'm getting no where.
Their customer service is horrible, they say you can't talk to a supervisor. Do yourself a HUGE favor and buy from someone who is not affiliated with these clowns at all.
Reason of review: Bad quality.
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Bought new 2016 fusion 385 n jan. 2016
Front cap has gel coat and paint cracks keystone say its caused from impact from something geee whizz dealer told them its not so keystone say they pay half we pay half not gonna happen it is warranty work other than that great camper