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1.5

I would not recommend this company or the trailer itself. We bought it new to live in while we are building our home.

We paid $3,000 for an extended warranty so we wouldn't have to deal with any repairs. WELL, neither Keystone or Holiday World of Dallas will come to the RV park to fix our awning which is stuck out and we can't move it. The only way it is possible to get any service is to bring it to a dealer. If we had of know this we would have bought a used one and paid for any repairs.

Issues so far (since September 2016) awning does not work, LED lights outside don't work, the USB port stopped working before we even stayed in it one night. There is a crack in the shower which my husband caulked until we can get to the dealer and there is a window that has a chip in it.

BEWARE if you buy - you can't get ANY service to your mobile site therefore buying to live in while your home is being constructed is a really bad idea. I'd go another route.

Reason of review: Warranty issue.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

Keystone RV Pros: Design and features.

Keystone RV Cons: Poor quality.

Location: 4630 I-30, Mesquite, TX 75150, USA

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Marland Tgj

so you damaged your RV and probably not in the warranty for the company to perform onsite repairs to the vehicle, and I am still unable to see how it's anyone but your own fault....

Guest
reply icon Replying to comment of Marland Tgj

We didn't damage anything. My point is that an RV is not a good choice for temporary living because they don't warranty anthing on site.

If I knew what I know now we would have just rented an apartment.

We were upfront with the Dealer when we bought it and nothing was said about having to bring it in for any repair. We would not have bought it!

Guest

Thats what family is for. ;)

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