Redmond, Washington
3 comments
Featured 100% full Not resolved

I would Never buy or recommend buying a Keystone/Dutchman product again!I have been in contact with Keystone "Customer" service (what a Joke) for the past month with a lemon that was sold to my family.

We have had nothing but problems with the unit since purchasing it brand new in 2014. Lighting continues to go out, Bad water heater, Leak in the roof that caused MOLD in the trailer, battery melted the list goes on and on. After speaking with Shelley Zartman and about 3 other customer service reps I though we were on the right track but after about 2 weeks of discussion nothing.....Shelley, Tracy E, Mike, Christine all told me that Upper management would call me....WELL I'm still waiting.....

they have stopped returning my calls and E-mails.DO NOT BUY anything from them save your money and time!!!!!

Review about: 2014 Keystone Dutchmen.

I didn't like: Poor construction, Response from keystone.

Review #662501 is a subjective opinion of a user.

1.0
Location
Warranty
Product or Service Quality
Staff
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / $40000
Preferred solution Let the company propose a solution

Had an Experience with Keystone Rv?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
fblumberg
#1111071

Same here im out 24000 on a new keystone

Anonymous
Fort Lauderdale, Florida, United States #1007076

KEYSTONE AND DUTCHMEN ARE TWO DIFFERENT MANUFACTORS

Anonymous
to Anonymous #1008400

There are 2 different manufactures but they have the same customer service department.

You May Also Like