Keystone Rv - Brown Cap Fading / Gel coat peeling off

94 of 499 Keystone Rv reviews

My wife and I bought a 2012 Keystone Outback 279RB 2.5 years ago and the brown front cap is fading at the top and the Gel coat is Peeling off !I contacted Keystone customer service who advised that they were committed to building a defect free product but that it was out of their 1 year warranty, so they will take no action to help!

Keystone Products were supposed to be #1 and was recommended to us.

If this is the way that Keystone takes care of their customers then I will bad mouth them forever!!They Have No Customer service and use cheap materials to build their RV!!

This review is a subjective opinion of a user.
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  • What I liked
    • I liked the rv until the gel coat started peeling
    • Layout of the camper
    • I liked it till the gel coat faded
  • What I disliked
    • Manufacture only giving 1 year warranty on the paint

Reason of review:
Damaged or defective
Preferred solution:
Keystone should at least step up to the plate and take care of the defective product and replace the front cap !
Monetary loss:
$3000
Product or service
Keystone Outback 279Rb
Review category
Dealers
review #870440 by

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