The rubber roof detached within the first 18 months of ownership while driving down the highway. Keystone denied the warranty claim citing lack of maintenance.
Insurance claim was made for $7,000. Repairs were done and in our first time driving down the highway, the roof inflated like a balloon, approximately 3-4 feet high, but did not tear. Took it back to the dealership and they re-stretched the rubber, and re-sealed all the seams. Driving it back home two weeks later and the thing inflated just 5 minutes into our drive.
Apparently now the theory is there is air getting inside the camper somehow in transport, causing the roof to inflate.
It peeled off on us going down the highway once. It has since been repaired two times and each time the roof just inflates like a giant balloon.
It seems like it is a terrible design and Keystone has done nothing to make it right.
Considering a class action lawsuit.
Product or Service Mentioned: 2016 Keystone Rv Hideout Rv.
Reason of review: Bad quality.
Monetary Loss: $30000.
Preferred solution: Let the company propose a solution.