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Keystone Rv - Our Keystone Bullit Premier built in 2014 with a Brown Front Face has Oxidized to a point where we do not want to even take it out of the yard as it looks so bad.

Keystone Rv - Our Keystone Bullit Premier built in 2014 with a Brown Front Face has Oxidized to a point where we do not want to even take it out of the yard as it looks so bad.
This started to happen in 2016 but just a small spot, I Waxed and used UV protection but did not matter as unit has continued to Oxidize. Today March 9, 2019 it is at a point where we are looking for help to figure out what we can do. KEYSTONE has offered no help or even returned our phone calls. We also have had all the moulding around Cabinets, Counters and Tables shrink to a point where there are gabs all over. Very disappointing. We purchased our Keystone from Lake Shore RV in Michigan and than drove back to BC Canada. We are regretting the purchase as spent a lot to get. Ron Enright@yahoo.ca
1.0
Details
Customer service
Insurance Quality
Product or Service Quality
Value for money
Warranty
#1489317
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Keystone Rv - Defective furniture

2015 Montana HC theater love seat faux leather began disintegrating in less than 3 years with very little usage. Keystone finally passed us to Lippert who offered to sell us new furniture at 40% discount. Very disappointed.
I liked
  • Fifth wheel rv
I didn't like
  • Furniture
#1483919
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Brand new unit has had so much go wrong. Customer service sucks...
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Anonymous
Keystone RV - 1

Keystone RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information. Or, ...

thinwater
thinwater

2014 Keystone sprinter update!! I have talked about the SHODDY workmanship AND TERRIBLE design of my the rear wall of my 2014 Sprinter. ADD to that to NON-EXISTENT customer se...

#1480470
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Keystone Rv - Faded Front End

I have a 2016 Keystone Bullet Ultra Lite with the front end fading and the decals on the side are falling off. Biggest piece of *** I have seen. Not a good design at all.
#1479493
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Keystone Rv - Be careful buy from another company

No I mean no customer service shameful
#1478250
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I wanted construction info for the roof and was told by Tom the cust service rep he could NOT give me that info all I wanted to know was aluminum wood or both. Must be top secret because he WOULD NOT TELL ME.
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Anonymous
Anonymous

I did send the VIN numbers bc508273

Anonymous
KeystoneRV-1

Keystone RV recently reviewed your post. In an attempt to review all details, would you please reply back to this post with the last 8 digits of your VIN? We can review your u...

#1478000
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Keystone Rv - Very Shady

I wanted info on roof ceiling construction and I was told by Tom the customer service representative that he could not give me that information? Really top secret? All I wanted to know was if it was aluminum or wood or both. Not at all satisfied with the product brochures he emailed me
#1477996
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Keystone Rv - 2014 Sprinter floating rear wall FALLING OFF !!!

The quality of my Keystone Sprinter is absolute garbage. You spend $40 k for one of these things and you can NOT expect it to last you 2 years. The company give you ALL KINDS of bogus info just to cover their own *** Customer service is WORTHLESS !! If you are considering buying an RV , buy ANYTHING but a Keystone.
1.0
Details
Customer service
Product or Service Quality
Staff
Value for money
Warranty
I liked
  • Floorplan
I didn't like
  • So far they seem to not care
  • Poor construction and they will not own up to the problem
  • Not very helpful
#1476545
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poor workmanship, looses sofa screw ripped the floor, were supposed to replace a section but didn't match. need new floor but they dragged their feet for weeks then finally approved. creaking floor was according to them a design issue and could not be fixed???...
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Anonymous
KeystoneRV-1

Keystone RV recently reviewed your post. In an attempt to review all details, would you please reply back to this post with the last 8 digits of your VIN? We can review your u...

Anonymous
Dennis L

If it is a design issue, has it been changed in future production units? I am considering the 2015 Montana 3402rl. Is the overall quality as good, better or worse than Forest ...

2.1
I liked
  • At least opened a case and talked to me
I didn't like
  • Warranty support quality control
  • Warranty support
  • Quiality
#1475875
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Keystone Rv - Antenna

I was disconnected problem not resolved
#1475629
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