Latest review first
Keystone Rv - Our Keystone Bullit Premier built in 2014 with a Brown Front Face has Oxidized to a point where we do not want to even take it out of the yard as it looks so bad.
This started to happen in 2016 but just a small spot, I Waxed and used UV protection but did not matter as unit has continued to Oxidize. Today March 9, 2019 it is at a point where we are looking for help to figure out what we can do. KEYSTONE has offered no help or even returned our phone calls. We also have had all the moulding around Cabinets, Counters and Tables shrink to a point where there are gabs all over. Very disappointing. We purchased our Keystone from Lake Shore RV in Michigan and than drove back to BC Canada. We are regretting the purchase as spent a lot to get. Ron Enright@yahoo.ca
Keystone Rv - Defective furniture
2015 Montana HC theater love seat faux leather began disintegrating in less than 3 years with very little usage. Keystone finally passed us to Lippert who offered to sell us new furniture at 40% discount. Very disappointed.
- Fifth wheel rv
I didn't like
Brand new unit has had so much go wrong. Customer service sucks...Read more
Keystone Rv - Faded Front End
I have a 2016 Keystone Bullet Ultra Lite with the front end fading and the decals on the side are falling off. Biggest piece of *** I have seen. Not a good design at all.
Keystone Rv - Be careful buy from another company
No I mean no customer service shameful
I wanted construction info for the roof and was told by Tom the cust service rep he could NOT give me that info all I wanted to know was aluminum wood or both. Must be top secret because he WOULD NOT TELL ME.Read more
Keystone Rv - Very Shady
I wanted info on roof ceiling construction and I was told by Tom the customer service representative that he could not give me that information? Really top secret? All I wanted to know was if it was aluminum or wood or both. Not at all satisfied with the product brochures he emailed me
Keystone Rv - 2014 Sprinter floating rear wall FALLING OFF !!!
The quality of my Keystone Sprinter is absolute garbage. You spend $40 k for one of these things and you can NOT expect it to last you 2 years. The company give you ALL KINDS of bogus info just to cover their own *** Customer service is WORTHLESS !! If you are considering buying an RV , buy ANYTHING but a Keystone.
I didn't like
- So far they seem to not care
- Poor construction and they will not own up to the problem
- Not very helpful
poor workmanship, looses sofa screw ripped the floor, were supposed to replace a section but didn't match. need new floor but they dragged their feet for weeks then finally approved. creaking floor was according to them a design issue and could not be fixed???...Read more
- At least opened a case and talked to me
I didn't like
- Warranty support quality control
- Warranty support
Keystone Rv - Antenna
I was disconnected problem not resolved
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