Contact Information

Keystone Rv Phone Numbers

Customer Service:

  • (866) 425-4369 Toll Free
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Headquarters Address:

Keystone RV Company
PO Box 2000 2642 Hackberry Drive
Goshen, Indiana 46527-2000
United States

Other Info:

Owner Relations Call Center
Hours of Operation:
Monday through Thursday 8:00 AM - 5:00 PM (ET)
Friday 8:00 AM - 4:00 PM (ET)

Help in Social Networks:

Summary of Keystone Rv Customer Service Calls

194 TOTAL
CALLS
87% SUCCESSFUL
CONNECTIONS
03:14 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Keystone Rv to Ask about:

Request for Information Question:

  • “Question lights”
  • “New unit question”
  • “Question about my awning on 2016 30ripr”

Product/ Service Question:

  • “Quality complaint”
  • “Autoleveling system not leveling”
  • “Leaking roof”

Staff Question:

  • “Customer service.”
  • “Stranded due to malfunctioning landing gear and no access to dealer service”
  • “Horrible service. RV is BRAND NEW and loaded with problems.”

Return/ Replace Question:

  • “Replacement part”
  • “Replace blow up matress for couch”

Account Question:

  • “I opened visa prepaid account with keystone for over 3 months now, i have not been able to get atm card for it”

Other Question:

  • “Bed size”
  • “Key”
  • “Misanthrope for stove top cover”

Keystone Rv Rating Stats

1.7 out of 5 stars
based on 471 reviews
See all 962 reviews reviews

Rating stats

  1. 239 reviews
  2. 146 reviews
  3. 59 reviews
  4. 12 reviews
  5. 15 reviews

Rating trend

About Keystone Rv

Keystone Rv Privacy Policy
Top 5 Likes about Keystone Rv

Layout of the camper, Layout of camper, Floor plan, Floor layout, I liked it till the gel coat faded

Top 5 Dislikes about Keystone Rv

Customer service, Quality, Poor quality of product, Poor quality, Company does not stand behind its products

Summary

Keystone RV Company provide its customers Travel Trailers, Fifth Wheels, and Toy Haulers . Keystone RV is the #1 manufacturer of recreational vehicles in North America, and the largest manufacturer of towable RVs with the history tracked from in 1996. Keystone RVs are available in all types and sizes of towable. Keystone RV has nearly 1000 dealer locations throughout the U.S. and Canada. Main office is situated in Goshen, IN, USA. Keystone RV brands are the most recognizable , such as Springdale, Retreat, Montana, Cougar, Outback, Sprinter, Laredo, Mountaineer, Raptor, Residence, Big Sky, High Country, X-lite, Premier, Alpine and Avalanche.

Keystone Rv reviews and complaints

Keystone Rv is ranked 674 out of 4878 in Dealers category

Area Served

USA

Payment Methods

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Keystone Rv Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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