Contact Information

Keystone Rv Phone Numbers

Customer Service:

  • (866) 425-4369 Toll Free
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Headquarters Address:

Keystone RV Company
PO Box 2000 2642 Hackberry Drive
Goshen, Indiana 46527-2000
United States

Other Info:

Owner Relations Call Center
Hours of Operation:
Monday through Thursday 8:00 AM - 5:00 PM (ET)
Friday 8:00 AM - 4:00 PM (ET)

Help in Social Networks:

Summary of Keystone Rv Customer Service Calls

233 TOTAL
CALLS
72% SUCCESSFUL
CONNECTIONS
03:14 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Keystone Rv to Ask about:

Request for Information Question:

  • “Power inverter questions”
  • “Question on your 3471rk model”
  • “Question about my refrigerator”

Staff Question:

  • “Customer service.”
  • “Stranded due to malfunctioning landing gear and no access to dealer service”
  • “Horrible service. RV is BRAND NEW and loaded with problems.”

Product/ Service Question:

  • “Quality complaint”
  • “Autoleveling system not leveling”
  • “Leaking roof”

Return/ Replace Question:

  • “Replacement part”
  • “Replace blow up matress for couch”

Account Question:

  • “I opened visa prepaid account with keystone for over 3 months now, i have not been able to get atm card for it”

Other Question:

  • “Solar panel specifications”
  • “Rear bumper hitches”
  • “Trying to find out my actual glass size in the door of my 2018 cougar 26rbiwe”

Keystone Rv Rating Stats

1.7 out of 5 stars
based on 494 reviews
See all 999 reviews

Rating trend

About

Keystone Rv Privacy Policy
Top Keystone Rv Services

Rv Repair, Repair, Customer Care

Top Keystone Rv Products

Rv, Rv Warranty, 2017 Montana High Country Rv

Keystone Rv Pros and Cons

Pros: Layout of the camper, Layout of camper, Floor plan, Floor layout, I liked it till the gel coat faded

Cons: Customer service, Quality, Poor quality, Poor quality of product, Poor quality control

Summary

Keystone RV Company provide its customers Travel Trailers, Fifth Wheels, and Toy Haulers . Keystone RV is the #1 manufacturer of recreational vehicles in North America, and the largest manufacturer of towable RVs with the history tracked from in 1996. Keystone RVs are available in all types and sizes of towable. Keystone RV has nearly 1000 dealer locations throughout the U.S. and Canada. Main office is situated in Goshen, IN, USA. Keystone RV brands are the most recognizable , such as Springdale, Retreat, Montana, Cougar, Outback, Sprinter, Laredo, Mountaineer, Raptor, Residence, Big Sky, High Country, X-lite, Premier, Alpine and Avalanche.

Keystone Rv reviews and complaints

Keystone Rv is ranked 685 out of 5030 in Dealers category

Area Served

USA

Payment Methods

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Keystone Rv Stats

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