Contact Keystone RV Customer Service
Keystone RV Phone Numbers and Emails
Toll-Free Number:
-
1 (866) 425-4369Toll free
Customer Service:
-
1 (800) 279-5343Owner's Dispute Resolution Program
Legal:
-
1 (888) 914-9661Privacy Inquiries
-
1 (574) 294-7777
Keystone RV Emails:
Customer Service
Legal
Privacy Inquiries
Media
Keystone RV Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Keystone RV Customer Service Rating
3.7 out of 5
Contact Method Distribution
88% phone, 12% email
Most Popular Keystone RV Phone Number
1 (866) 425-4369
Most Popular Keystone RV Email Address
ownerrelations@keystonerv.com
Average Hold Time
00:00:58
Average Calls duration
3 minutes
Call Volume by Day
View full overview ›
Keystone RV Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Keystone RV Customer Service Rating | 3.7 out of 5 |
| Contact Method Distribution | 88% phone, 12% email |
| Most Popular Keystone RV Phone Number | 1 (866) 425-4369 |
| Most Popular Keystone RV Email Address | ownerrelations@keystonerv.com |
| Average Hold Time | 00:00:58 |
| Average Calls duration | 3 minutes |
| Overall Customer Sentiment | Mostly neutral |
| Keystone RV Live Agent Availability | 6% of callers successfully reach a real person |
| Common Reasons for Contact | Product/ service, request for information and staff |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Customer Effort Score | Low Effort |
| Prepare before the call to Keystone RV | First and last name or nothing |
Call Volume by Day
How to Contact Keystone RV Customer Service?
Most Popular Number:
(866) 425-4369
Toll free
| Total calls: 883 | Issues resolved: 29 | Last call: Feb 18, 2026 |
Contact Information
Keystone RV Website:
Keystone RV Help Center:
Corporate Office Address:
Keystone RV Company
PO Box 2000
2425 Davis Drive
Goshen,
Indiana
46527-2000
United States
Other Info (opening hours):
Hours:
Monday - Thursday: 8:00 AM - 5:00 PM (ET)
Friday: 8:00 AM - 4:00 PM (ET)
Other Location:
2624 Hackberry Drive
PO Box 2000
Goshen, IN 46527-2000
Summary of Keystone RV Customer Service Calls
1.1K
TOTAL
CALLS
CALLS
03:10
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Keystone RV?
Product/ Service Question:
- “Defective awning”
- “Tech support”
- “Warranty issue with Furrion refrigerator”
Request for Information Question:
- “Question about slide”
- “Assistance for cap light”
- “Questions about my r v furnace need model number”
Staff Question:
- “Unsatisfied service”
- “Dealer service won't call me about my camper”
- “Service questions”
Return/ Replace Question:
- “What model is my fireplace/heater on my 2024 Coleman 27B trailer”
- “Having to replace our mattress need to know if there is a weight limit?”
- “Need to replace refrigerator bolt that keeps door shut while traveling”
Account Question:
- “Statement of account”
- “Administrator code invalid”
- “My money was deducted from my account.”
Shipping and Delivery Question:
- “Black tank valve location”
- “Keytv multisource signal controller light not coming on”
- “I am trying to find the location of the power converter in my 2015 raptor 300mp.”
Payments and Charges Question:
- “Reversal Of debit-debit money”
- “Payment to account not credited”
- “Charging center”
Website/ Application Question:
- “Air 360+ installation”
- “Installing a generator on a Montana 5th wheel”
- “Installing a TV”
Cards Question:
- “Lost card and want to block it”
- “Lost my medical card,ID”
Activation/ Cancellation Question:
- “Can’t ski with all my friends. Going to cancel my pass and get a refund”
- “Renew card”
Employment Question:
- “Bonus paycheck questions employee”
Other Question:
- “Get model number for Cougar using the VIN”
- “Pissed”
- “No power to the trailer”
Compare Keystone RV Customer Service To
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Keystone RV