I purchased a new Fuzion 422 when I went to pick it up I found that a gasket would not stay in the window in the living room.When I got the unit to my home I set it up and washed it.
The gasket had to be duct taped to keep the gasket in the channel (not really that was just so that we could slide the camper side in and out because the gasket does not even fit in the channel).I then washed the camper and found that the rear bathroom window leaks also no lights on the awnings the molding coming off the wall the diamond plate keeps coming off the wall the wall in the cabinet was not attached a brown button on a black header a missing spring on the ramp door the letters on the front of the camper are coming off and this was a special order I called the company sent email and photos got no help I went to the BBB and the company refused to help still they are blaming me for not taking care of the unit I am now looking for a lawyer stay away from keystone rv they are like every other rv manufacturer I have had this unit since 24 Aug 2015 oh this is a 2016 year model
More Review Details
What I liked
What I disliked
- Poor construction
- Response from keystone
- There unwillingness to help
- Service here is horrible
- Reason of review:
- Poor customer service bad quality damaged and defective no warranty service
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- 2016 Keystone Fuzion 422
- Review category
You May Also Like
- "I contacted the dealer where we bought our Cougar and showed him pictures of the delaminating that is taking place on the front Panel. He said that Keystone..."
- "We purchased a 2016 High Country the Friday before thanksgiving. The shower is backwards, water soaks the floor. There are many other issues but the fridge is the worst. It..."
- "The rear fiberglass panel has separated and is one big bubble. The top crown (a Rising) has bowed away and the sides have pulled-in towards middle causing a gap...."
- "Ordered flowers last night fro Wesley Berry because they had several Xmas items on sale. Imagine my surprise when a Xmas basket that was on sale for $27.99 ended up..."
- "This is very upsetting and I'm getting sick of it I work next to a Starbucks and now I'm getting the feeling that they take advantage of my money went..."
- "Dear Pepsi, your choice to use thinner cans are backfiring, when I purchase a case of 12 or 24 sometimes I have at least one leaky can with creases and..."
- "We got the buy two Samsung phones, get a free 50" smart TV. We got the free TV within the 6-8 weeks, but when we got it, we pulled..."
- "dear rexall my cheif complaint is that i have been taking the sleep aide for about 2yrs n up til now the product was helping .but for the last week..."
- "I have took brand new merchandise to cash america in oak park and they ask for ID. they have a fake website they use to compare prices and the prices are always..."