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My wife and I bought a brand new keystone Laredo in April of 2018 the day we picked it up from the dealer and got it home the floor was ripped by the slide so we bring it back they do a temporary fix and we get it back and start to use it the more time we spend in it the more issues we found like the sky light you can see outside around it the cabinets look like they where never finished the fridge and freezer don't cool and make big amounts of ice on the freezer wall we had a propane leak broken and ripped furniture a huge leak that flooded the camper from the Jack's to the kitchen lights not working chipped counter and who knows what else I'm missing or forgetting. I could live with the little issues but what *** me off is the fact that our camper now has a patch in the floor and the flood they say we will dry with fans and reroute the over flow line for the fresh water tank and forget about half of the camper being soaked. Do yourself a favor and don't buy anything keystone

Product or Service Mentioned: Keystone Rv Rv.

Reason of review: Bad quality.

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Anonymous
#1619965

Bought a brand new keystone 2019 , first camping trip was November 2018 the hot water component blew out , all I did was take a shower , it took 2 weeks to get a tech to fix the hot water , 2nd trip 12/26 hot water not working again , I’m pissed .

NimbleChameleon
#1617529

They won't fix it. Contact me if you would like help.

I will be contacting a lawyer.

ranaysis69@gmail.com. Pics and your name will be very helpful.

Anonymous
#1608977

Keystone RV recently reviewed your post. We are sorry to hear you experienced issues with your unit.

In an attempt to review all details, please contact us directly with the last 8 digits of your VIN and your contact information. You may reach us Monday through Thursday 8am - 5pm & Fridays 8am - 4pm, all times EST.

Our Owner Relations Team number is 1-866-425-4369. Thank you.

Anonymous
#1608972

Keystone has recently reviewed your post. We apologize that you experienced issues with your unit.

In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information. You may reach us Monday through Thursday 8am-5pm & Fridays 8am-4pm, all times EST.

Our Owner Relations Team number is 1-866-425-4369. Thank you.

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