We purchased a 2015 Keystone Laredo 278SRL four months ago. The worst mistake we ever made.
The quality is horrible and Keystone should be embarrassed as well as the dealer who sold it to us. The cabinet hinges are coming out on numerous cabinets, leaving them hanging crooked and have to actually lift them up to close properly and has also ruined the cheap covering on the actual cabinet where the screws are pulling out, part of our carpet edge is fraying, carpet tacks coming out of the floor, wallpaper peeling off around all the nail holes, warped in other areas, bathroom counter trim piece separated, dinette cushion is a lumpy mess, and has a huge visible fabric flaw, several cabinet door are dinged and have rough marred areas (defective pieces of wood), structure nails are poking through the wallpaper in all rooms, bedroom ceiling trim piece has corner piece chipped off, water control center outside was broke in several places flooding our outside compartments, shower head cracked, kitchen faucet cracked, electrical outlet cover under sink falling off, outside light strip along awning falling off, ripple in gel coat on side of RV, rusted screws on power connector outlet, 1 inch round ding just down from the roof line is rusted. I’m sure I’m forgetting things and I’m sure I’ll discover more manufacturing defects as time goes on. We have it at the dealer again for warranty fixes, but I’m not real excited about having a pieced together rebuilt RV.
We tried to give it back to dealer and purchase something else from their lot, he offered us 10K less than we paid 4 months ago. If it isn’t satisfactory at the end of the 1 year warranty period we will cut our losses and take a hit and dump it.
I’m not going to spend every camping trip with a sick stomach like I have so far this year.
Product or Service Mentioned: Keystone Rv Rv.
Reason of review: Damaged or defective.
Monetary Loss: $10.
Preferred solution: Full refund.