Product: Keystone Rv Customer Care Clear all filters (0 of 6 reviews match)
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I bought a new travel trailer 10 days ago with I five year warranty . First time I run out the bedroom slide it sticks half way . I’ve called general RVTrader where I bought it 3 times and keystone s help center . And I get a email on how to take my camper apart and...
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1.0
Product
Keystone Rv Customer Care
#1242595
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Contacted Keystone after reading all the problems associated with the caps fading, they told used all the standard excuses, mostly pushing the blame off onto me for not taking care of it with wax and cleanings. Now I'm gonna sue them, hopefully I can get a judgement...
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2.8
Product
Keystone Rv Customer Care
I liked
  • Unit is fine
I didn't like
  • Poor quality control
  • Customer service or warranty work
#1240287
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have two issues both where problems when the unit was made, the dealer even said they didn't do it right, the issues came up in the second year of ownership, deal said it would be $700 to fix manufacture issues, called Keystone and was told sorry it was passed the...
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2.1
Product
Keystone Rv Customer Care
I didn't like
  • Customer service
  • Would never purchase a trailer manufacture by keystone rv
  • Heating system design
#1164505
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one month later no word from the folks at Keystone, although none was expected.So my wife and I replaced half the roof, came out great. On the splice we used eternabond, hoping it will hold on a long trip. yet to see. Oh forgot to report on the original post, the crank...
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mattday303
mattday303

Two months later still not a WORD from Keystone

Product
Keystone Rv Customer Care
#1078853
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Keystone Rv - Front cap fading
Keystone Rv - Front cap fading
I have contacted Keystone several times, published to story in Trailer Life, contacted the dealer twice, and they also contacted Keystone.Basically, the feedback was no warranty, no repair. I was contacting them about my 2013 Outback Terrain 229T that I bought in May...
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1.4
Product
Keystone Rv Customer Care
#1067376
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The WORST QUALITY AND CUSTOMER SERVICE I have ever experienced.
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Anonymous
Anonymous

you got that right..yall know what i got a brand new phone on a up grade last year.it went bad on mounth later.i went to the store to get it fixed or repaced the lady looked a...

1.1
Product
Keystone Rv Customer Care
#884489
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