Product: Keystone Rv Customer Care Clear all filters (0 of 8 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:

Keystone Rv - Be careful buy from another company

No I mean no customer service shameful
Product
Keystone Rv Customer Care
#1478250
Reply to reviews

Keystone Rv - Zero customer support from Keystone

Tried to call Keystone to verify a part number today 6-13, and was only told to go to the dealer. Very simple question and no answer. Keystone didn’t care at all that my issue was not resolved. When i called puma for tech support they were excellent to deal with. Very disappointed in keystone will not buy again.
1.9
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Keystone Rv Customer Care
#1279117
Reply to reviews
I bought a new travel trailer 10 days ago with I five year warranty . First time I run out the bedroom slide it sticks half way . I’ve called general RVTrader where I bought it 3 times and keystone s help center . And I get a email on how to take my camper apart and...
Read more
1.0
Product
Keystone Rv Customer Care
#1242595
Reply to reviews
Contacted Keystone after reading all the problems associated with the caps fading, they told used all the standard excuses, mostly pushing the blame off onto me for not taking care of it with wax and cleanings. Now I'm gonna sue them, hopefully I can get a judgement...
Read more
2.8
Product
Keystone Rv Customer Care
I liked
  • Unit is fine
I didn't like
  • Customer service or warranty work
  • Poor quality control
#1240287
Reply to reviews
have two issues both where problems when the unit was made, the dealer even said they didn't do it right, the issues came up in the second year of ownership, deal said it would be $700 to fix manufacture issues, called Keystone and was told sorry it was passed the...
Read more
2.1
Product
Keystone Rv Customer Care
I didn't like
  • Workmanship they do not stand behind there trailers
  • Heating system design
  • Would never purchase a trailer manufacture by keystone rv
#1164505
Reply to reviews
one month later no word from the folks at Keystone, although none was expected.So my wife and I replaced half the roof, came out great. On the splice we used eternabond, hoping it will hold on a long trip. yet to see. Oh forgot to report on the original post, the crank...
Read more
mattday303
mattday303

Two months later still not a WORD from Keystone

Product
Keystone Rv Customer Care
#1078853
Reply to reviews
Keystone Rv - Front cap fading
Keystone Rv - Front cap fading
I have contacted Keystone several times, published to story in Trailer Life, contacted the dealer twice, and they also contacted Keystone.Basically, the feedback was no warranty, no repair. I was contacting them about my 2013 Outback Terrain 229T that I bought in May...
Read more
1.4
Product
Keystone Rv Customer Care
#1067376
Reply to reviews
The WORST QUALITY AND CUSTOMER SERVICE I have ever experienced.
Read more
Anonymous
Anonymous

you got that right..yall know what i got a brand new phone on a up grade last year.it went bad on mounth later.i went to the store to get it fixed or repaced the lady looked a...

1.1
Product
Keystone Rv Customer Care
#884489
Reply to reviews