Product: Keystone Rv Customer Care Clear all filters (10 of 10 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
0 comments

Keystone Rv - Tire pressure limits

We have a keystone 2810bh with trailer king tires 205/75 R14 load range D. On the tire it says PSI 65. We have TPMS tire pressure monitoring system and need to know what to set for warning of PSI. Also the temperature warning level. We cannot find either on the website.
View full review
Author
Service
Keystone Rv Customer Care
Review #1544671 is a subjective opinion of poster.
10 comments
2.6
Details
Keystone Rv - Moldy issue
Keystone Rv - Moldy issue
Keystone Rv - Moldy issue
Keystone Rv - Moldy issue
Our camper was closed up over the winter. We came up to drop off stuff that we had purchased Christmas to find the rug at the sliding door soaked with water running out of it. Further inspection was cabinet was ruined, water at refrigerator, both end tables at sofa had...
View full review
SpiritualHermitCrab
#1695972

They say they have done all the warranty work but they have not checked the wails where water has been, even where the mold is beside it, nor go into the bathroom and check fl...

Author
Service
Keystone Rv Customer Care
Pros
  • Camper
Cons
  • Are not considerate
Reason of review
Poor customer service
Loss
$47500
Tags
  • Keystone Complaints
Review #1540151 is a subjective opinion of poster.
0 comments

Keystone Rv - Be careful buy from another company

No I mean no customer service shameful
View full review
Author
Service
Keystone Rv Customer Care
Review #1478250 is a subjective opinion of poster.
0 comments

Keystone Rv - Zero customer support from Keystone

1.9
Details
Tried to call Keystone to verify a part number today 6-13, and was only told to go to the dealer. Very simple question and no answer. Keystone didn’t care at all that my issue was not resolved. When i called puma for tech support they were excellent to deal with. Very disappointed in keystone will not buy again.
View full review
Author
Service
Keystone Rv Customer Care
Reason of review
Poor customer service
Review #1279117 is a subjective opinion of poster.
0 comments
1.0
Details
I bought a new travel trailer 10 days ago with I five year warranty . First time I run out the bedroom slide it sticks half way . I’ve called general RVTrader where I bought it 3 times and keystone s help center . And I get a email on how to take my camper apart and...
View full review
Author
Service
Keystone Rv Customer Care
Reason of review
Poor customer service
Review #1242595 is a subjective opinion of poster.
0 comments
2.8
Details
Contacted Keystone after reading all the problems associated with the caps fading, they told used all the standard excuses, mostly pushing the blame off onto me for not taking care of it with wax and cleanings. Now I'm gonna sue them, hopefully I can get a judgement...
View full review
Author
Service
Keystone Rv Customer Care
Pros
  • Unit is fine
Cons
  • Customer service or warranty work
  • Poor quality control
Reason of review
Bad quality
Loss
$5000
Preferred solution
repaint the cap and replace decals
Review #1240287 is a subjective opinion of poster.
0 comments
2.1
Details
have two issues both where problems when the unit was made, the dealer even said they didn't do it right, the issues came up in the second year of ownership, deal said it would be $700 to fix manufacture issues, called Keystone and was told sorry it was passed the...
View full review
Author
Service
Keystone Rv Customer Care
Cons
  • Workmanship they do not stand behind there trailers
  • Customer service
  • Poor construction
Reason of review
Poor customer service
Loss
$700
Preferred solution
Let the company propose a solution
Review #1164505 is a subjective opinion of poster.
1 comment
one month later no word from the folks at Keystone, although none was expected.So my wife and I replaced half the roof, came out great. On the splice we used eternabond, hoping it will hold on a long trip. yet to see. Oh forgot to report on the original post, the crank...
View full review
mattday303
#1363120

Two months later still not a WORD from Keystone

Author
Service
Keystone Rv Customer Care
Reason of review
Poor customer service
Review #1078853 is a subjective opinion of poster.
0 comments
1.4
Details
Keystone Rv - Front cap fading
Keystone Rv - Front cap fading
I have contacted Keystone several times, published to story in Trailer Life, contacted the dealer twice, and they also contacted Keystone.Basically, the feedback was no warranty, no repair. I was contacting them about my 2013 Outback Terrain 229T that I bought in May...
View full review
Author
Location
Goshen, Indiana
Service
Keystone Rv Customer Care
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
  • Fading Front Cap
Review #1067376 is a subjective opinion of poster.
1 comment
1.1
Details
The WORST QUALITY AND CUSTOMER SERVICE I have ever experienced.
View full review
Anonymous
#1186668

you got that right..yall know what i got a brand new phone on a up grade last year.it went bad on mounth later.i went to the store to get it fixed or repaced the lady looked a...

Author
Location
Gilroy, California
Service
Keystone Rv Customer Care
Reason of review
Poor customer service
Review #884489 is a subjective opinion of poster.