Product: Keystone Rv Rv Repair Clear all filters (0 of 29 reviews match)
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OK, so I fixed the right side of my 2014 Sprinter with the help of an ex Keystone employee. See video on YouTube # 1nn9PUrWEMk So I moved over to the left side, just so it would look good and have matching molding on the corners. When I reached in to check the wood in...
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Anonymous
KeystoneRV-1

Good Morning, clearly this is a frustrating situation for you and I can’t say I wouldn’t be too if the roles were reversed. Please know, Keystone does care about our customers...

1.7
Product
Keystone Rv Rv Repair
I liked
  • Floorplan
I didn't like
  • Anything about keystone standing behind their product
  • No customer service
  • Poor workmanship and poor value
#1495696
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Keystone Rv - WORST WORKMANSHIP !!! DON'T BUY ONE
Just look at this photo, THIS is how Keystone installs a rubber roof, with a half inch gaping hole at the corner !! The ONLY thing between the hole and the inside of my rear wall was a very small amount of caulking, but not enough to keep the water out and rotting...
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thinwater
thinwater

ANYONE thinking about Keystone, LISTEN TO WHAT THEY SAY !!! They can SCREW-UP at the factory SO BAD that it results in a catastrophic FAILURE, and because it is out of warrant...

Anonymous
Keystone RV - 1

Keystone RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information. Or, ...

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Keystone Rv Rv Repair
#1491478
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There is NO trim at floor in bathroom! I have sent several emails and a photo about this issue and stopped by the store in Tyler Tx. (Where we purchased rig). The response from service writer was, "bring it in and leave it" That is not possible as we stay in rig. We...
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Anonymous
KeystoneRV-1

Keystone RV recently reviewed your post. We are sorry to hear you experienced issues with your unit. In an attempt to review all details, please contact us directly with the l...

1.0
Product
Keystone Rv Rv Repair
I didn't like
  • Service performed
  • No one will take responsibilty
#1464032
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Keystone Rv - Highpointe microwave convection oven

I've called three times to get a phone number to high pointe in regards to my microwave convection oven not working. We had an electrician come out and it is not an electrical issue with our FW. I was disconnected each time. There is no number in my package from when I bought the FW and it seems that no one has any information not even the dealership. We paid a lot of money for our FW and it is only 2 years new. I am not satisfied with the customer service regarding this issue and would like resolution to this asap.
Product
Keystone Rv Rv Repair
#1444658
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Keystone Rv - Horrible Experience

Keystone Rv - Horrible Experience
Keystone Rv - Horrible Experience
I have contacted keystone on several occasions to fix my 3016 Keystone Hideout. It is falling apart. They have told me its neglect on our part to turn it into my insurance company. Are you frickin kidding me. No way am i doing that. I will be contacting a lawyer. If you're having the same problems please email me with pictures and your name ranaysis69@gmail.com. Please dont ignore the problems you're having with your camper's.
1.0
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Keystone Rv Rv Repair
#1430970
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Keystone Rv - Reset water heater

Changed propane tanks and now it won’t relight. Nothing but cold water
Product
Keystone Rv Rv Repair
#1398852
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I made a list of what needed to be fixed before I purchased my new RV. I was promised everything would be fixed as the RV is under a one year bumper to bumper warranty. I took it out for the 4th of July and made another list as I found some cosmetic things that need to...
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Anonymous
Anonymous

QUOTE : " were promised " ... verbally ? No good. Always get it in writing. If you did get it in writing, take them to the mat and obtain that which is due you.

Anonymous
JealousCarp717

I just got off the phone with Keystone and they have written down all my concerns and went over all of the complaints from the dealership with me. The young lady that took my ...

1.8
Product
Keystone Rv Rv Repair
#1363823
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Keystone Rv - Non refund of money due

Hot water unit went out second time. Didn't take it back to Keystone dealer because they took over 2 months to replace part and stole 3 of our personal items. Now they will only pay one half hour to replace part and not accept the fact that it took more labor to diagnoise the issue! They should pay for the complete repair but refuse! DO NOT BUY A KEYSTONE UNLESS YOU DON'T CARE ABOUT THROWING YOUR MONEY AWAY!
1.0
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Keystone Rv Rv Repair
#1325447
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Keystone Rv - Air conditioner

I have a 2016 17 ft wilderness rv best rv replaced my air conditioner with a new under warranty and the new air conditioner doesn’t cool the rv
Product
Keystone Rv Rv Repair
#1317417
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Had great difficulty getting main slide to go in and out. Had to push it to help as it jerked/stalled. Spent over $1500 total over three visits to dealers having various service personnel trying to "tune"it. All gave up yet cost me dearly for labor. Found out that...
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Anonymous
Anonymous

Am considering purchase of Keystone Colt. Will make sure everything is working properly and there are rollers on the main slide-out. Thanks.

1.6
Product
Keystone Rv Rv Repair
#1286206
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