Product: Keystone Rv Rv Repair Clear all filters (31 of 31 reviews match)
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4 comments
Our Dutchman Endurance is in for service at Camping World in Akron OH. We noticed bubbles in the slide roof from oil leaking from the slide motor gear box. Camping World service manager Psul Berlovan was wonderful in coordinating with Keystone yo have our less than 1...
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KeystoneRV1
Keystone Rv Verified Representative
#1693841

Keystone RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information. If y...

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Service
Keystone Rv Rv Repair
Review #1544807 is a subjective opinion of poster.
4 comments
1.0
Details
The master bedroom slide out bottom wood was cut 5/8 inch short so all screws on the bottom trim only touch the edge of bottom plywood , so they glued the trim in place . This happened in 2014 when I discovered the trim falling off . I took pictures and send it to them...
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KeystoneRV1
Keystone Rv Verified Representative
#1686012

Keystone RV recently reviewed your post. We are sorry to hear you've had issues with your unit. In an attempt to review all details, please contact us directly with your conta...

Author
Service
Keystone Rv Rv Repair
Reason of review
Bad quality
Review #1526504 is a subjective opinion of poster.
2 comments
1.7
Details
OK, so I fixed the right side of my 2014 Sprinter with the help of an ex Keystone employee. See video on YouTube # 1nn9PUrWEMk So I moved over to the left side, just so it would look good and have matching molding on the corners. When I reached in to check the wood in...
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Anonymous
#1663220

Good Morning, clearly this is a frustrating situation for you and I can’t say I wouldn’t be too if the roles were reversed. Please know, Keystone does care about our customers...

Author
Service
Keystone Rv Rv Repair
Pros
  • Floorplan
Cons
  • Lack of responsibility by manufacturer for paint defect
  • Poor workmanship and poor value
  • No customer service
Reason of review
Bad quality
Loss
$40
Preferred solution
Let the company propose a solution
Tags
Review #1495696 is a subjective opinion of poster.
6 comments
Keystone Rv - WORST WORKMANSHIP !!! DON'T BUY ONE
Just look at this photo, THIS is how Keystone installs a rubber roof, with a half inch gaping hole at the corner !! The ONLY thing between the hole and the inside of my rear wall was a very small amount of caulking, but not enough to keep the water out and rotting...
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thinwater
#1662155

ANYONE thinking about Keystone, LISTEN TO WHAT THEY SAY !!! They can SCREW-UP at the factory SO BAD that it results in a catastrophic FAILURE, and because it is out of warrant...

Author
Service
Keystone Rv Rv Repair
Reason of review
Bad quality
Review #1491478 is a subjective opinion of poster.
2 comments
1.0
Details
There is NO trim at floor in bathroom! I have sent several emails and a photo about this issue and stopped by the store in Tyler Tx. (Where we purchased rig). The response from service writer was, "bring it in and leave it" That is not possible as we stay in rig. We...
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Anonymous
#1691152

Do you have pictures i have a leak in my bathroom Newf29@hotmail.com

Author
Service
Keystone Rv Rv Repair
Cons
  • No one will take responsibilty
  • Service performed
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
Review #1464032 is a subjective opinion of poster.
0 comments

Keystone Rv - Highpointe microwave convection oven

I've called three times to get a phone number to high pointe in regards to my microwave convection oven not working. We had an electrician come out and it is not an electrical issue with our FW. I was disconnected each time. There is no number in my package from when I bought the FW and it seems that no one has any information not even the dealership. We paid a lot of money for our FW and it is only 2 years new. I am not satisfied with the customer service regarding this issue and would like resolution to this asap.
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Author
Service
Keystone Rv Rv Repair
Reason of review
Poor customer service
Review #1444658 is a subjective opinion of poster.
0 comments

Keystone Rv - Horrible Experience

1.0
Details
Keystone Rv - Horrible Experience
Keystone Rv - Horrible Experience
I have contacted keystone on several occasions to fix my 3016 Keystone Hideout. It is falling apart. They have told me its neglect on our part to turn it into my insurance company. Are you frickin kidding me. No way am i doing that. I will be contacting a lawyer. If you're having the same problems please email me with pictures and your name ranaysis69@gmail.com. Please dont ignore the problems you're having with your camper's.
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Author
Service
Keystone Rv Rv Repair
Reason of review
Order processing issue
Review #1430970 is a subjective opinion of poster.
0 comments

Keystone Rv - Reset water heater

Changed propane tanks and now it won’t relight. Nothing but cold water
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Author
Service
Keystone Rv Rv Repair
Reason of review
Bad quality
Review #1398852 is a subjective opinion of poster.
4 comments
1.8
Details
I made a list of what needed to be fixed before I purchased my new RV. I was promised everything would be fixed as the RV is under a one year bumper to bumper warranty. I took it out for the 4th of July and made another list as I found some cosmetic things that need to...
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Anonymous
#1569522

QUOTE : " were promised " ... verbally ? No good. Always get it in writing. If you did get it in writing, take them to the mat and obtain that which is due you.

Author
Location
Chesapeake, Virginia
Service
Keystone Rv Rv Repair
Reason of review
Warranty issue
Review #1363823 is a subjective opinion of poster.
0 comments

Keystone Rv - Non refund of money due

1.0
Details
Hot water unit went out second time. Didn't take it back to Keystone dealer because they took over 2 months to replace part and stole 3 of our personal items. Now they will only pay one half hour to replace part and not accept the fact that it took more labor to diagnoise the issue! They should pay for the complete repair but refuse! DO NOT BUY A KEYSTONE UNLESS YOU DON'T CARE ABOUT THROWING YOUR MONEY AWAY!
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Author
Service
Keystone Rv Rv Repair
Reason of review
Bad quality
Review #1325447 is a subjective opinion of poster.