Not resolved

We just purchased our Montana we have had this coach for one month, let me start by expressing how disappointed we are with the quality of this coach

1: the cherry wood trim nails were puttied and sanded and not finished

2: the trim is loose above all the pop outs the trim the led lights run in is falling off, the trim in the closet above the washer is falling off

3: the IRV entertainment center first wouldn't shut off now will not turn on

4: the sound bar was not installed correctly fell off the wall and tore out the wiring

5: the Jensen control panel locks up turns all the lights on and you have to turn it off wait, then turn it on several times before it unlocks and you can turn the lights off

6: the water heater keeps shutting off the display just says check water heater

7: the heated floor in the bathroom only heats a 2" strip in front of the shower

8: the fire place rattles and you can't control the temp through the remote

9: the toilet will not hold water in the bowl

10: driver side compartment latch does not latch

11: molding is missing in the rear storage compartment

12: one of the kitchen chair was broken in half when we pulled it out from under the bed, the table is gouged as well as the kitchen floor

12: 3 screws are missing out of the fender covers

13: the wood panals between the stair into the living room fell off

14: there are 3 switches in the control cabinet that opporate nothing

This is not a used coach but a brand new Montana 3790RD

We took a $20,000.00 hit on our 2013 Heartland cyclone to buy this unit what a disappointment

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Keystone Rv and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Keystone Rv.

Check out the best and the worst companies in Dealers category for more informed decision or compare Keystone Rv to other companies on our site.

Had an Experience with Keystone Rv?

Write a review


Terms of Service
Post Comment

You May Also Like