Product: Keystone Rv Rv Warranty Clear all filters (18 of 18 reviews match)
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Keystone Rv - The worst RV warranty

1.0
Details
Keystone will not stand behind their warranty
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Author
Location
Goshen, Indiana
Product
Keystone Rv Rv Warranty
Reason of review
Warranty issue
Review #1261569 is a subjective opinion of poster.
0 comments
The front cap is faded I bought an extended warranty.But they it doesn’t cover cosmetic problems. I was getting the camper to use this season I was waping every thing down and I found the vinyl on the bottom panel of back cushions is cracking and pealing off. I called...
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Author
Product
Keystone Rv Rv Warranty
Reason of review
Warranty issue
Review #1239811 is a subjective opinion of poster.
1 comment
1.0
Details
I purchased a brand new Cougar Keystone trailer in July of 2016 along with their wonderful forever warranty.I took it in recently for de-winterization and of course the worthless forever warranty. I was told the wheel seals had failed and I needed new brakes and...
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Anonymous
#1504279

there product is crap

Author
Location
Pendleton, Oregon
Product
Keystone Rv Rv Warranty
Cons
  • Needed entire 1300 brake job with less than 2000 miles
  • Very poor heater and ac
  • Refrigerator failed
Reason of review
Damaged or defective
Loss
$1300
Preferred solution
Full refund
Review #1219785 is a subjective opinion of poster.
Featured
1 comment
1.0
Details
Keystone Rv - Not happy camper
Keystone Rv - Not happy camper
Keystone Rv - Not happy camper
Have a 2015 keystone passport ultra lite bunk house.Just after signing all paperwork we dis a walk around to see how to use everything and check for problems. Noticed a few problems and the dealer aaid now that we own it the warranty covera the problems. There was a...
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Anonymous
#1637669

Same issue. Nobody will fix under warranty. Nose cap faded. windows leaking. Flooring bubbled and tore.

Author
Location
Goshen, Indiana
Product
Keystone Rv Rv Warranty
Reason of review
Not as described
Review #1086176 is a subjective opinion of poster.
1 comment
6 weeks before they will schedule to look at it and the 4 to 6 weeks before parts come in. KEYSTONE WILL NOT BACK THEIR PRODUCTS!!!!! I purchased my RV at RV Connections in Panama City FL. I am now in Pennsylvania and no one will honor a factory warranty. Sorry for...
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Anonymous
#1504285

been dealing with a leak from first camping trip I got it a year ago the customer service is the worst then they screw ball you around and around. wish I would have kept my co...

Author
Location
Goshen, Indiana
Product
Keystone Rv Rv Warranty
Reason of review
Poor customer service
Loss
$50000
Preferred solution
Let the company propose a solution
Review #1069999 is a subjective opinion of poster.
4 comments
I bought a 2017 Keystone 5th wheel with extended full coverage 5 year warranty. With in 6 months of purchase front cap is cracking, and all Keystone will do is paint over just the cracks, not the font cap just the cracks. Anyone who has worked with fiberglass knows you...
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Anonymous
#1580859

I feel your pain. I bought mine for travel...Did not realize in 10 mont hs ! I have traveled to the shop and b ack home 5 times for a total of 900 miles

Author
Location
Fountain Valley, California
Product
Keystone Rv Rv Warranty
Cons
  • Poor problem solving
  • Customer service worst i have ever seen anywhere
  • Service
Reason of review
Poor customer service
Loss
$100000
Preferred solution
re paint the cap. DO THE RIGHT THING!!!!!!!!!!!!!!!
Review #1058122 is a subjective opinion of poster.
3 comments
1.0
Details
I purchased a New 2014 Keystone Alpine 36rs back on 2/1/2014 from a dealer called Family RV in Sweetwater Tx. The first day I drove it off the lot and took it to my RV park in Midland Tx to set it up the Slide outs would not come out. Now this was on a Saturday at 4:30...
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Anonymous
#1549735

I bought a NEW 2014 Keystone Alpine 3600 RS in 2014 - Worst RV I've ever owned from the start!!!!!!!!!! Have had to replace the steps 2 times, the refrigerator, the front A/C,...

Author
Location
Fort Worth, Texas
Product
Keystone Rv Rv Warranty
Cons
  • Service provided
  • Poor construction and they will not own up to the problem
Reason of review
Bad quality
Loss
$6000
Preferred solution
Keystone pay for the repairs
Review #936006 is a subjective opinion of poster.
2 comments
FULL TIME RV'ERS LIVE IN THE UNIT AND CANNOT TAKE IT TO A DEALER FOR WARRANTY WORK. THEY HAVE NO PLACE ELSE TO STAY EXCEPT IN THEIR UNIT. A GOOD MANUFACTURER WOULD SEND A TECH TO THE PLACE OF RESIDENCE AND MAKE ADJUSTMENTS/REPAIRS AS NEEDED TO THE UNIT. THEY HAVE...
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Anonymous
#1681212

The problem with keystone is the warranty states that living in their product fulltime will void any and all warranties.

Author
Location
Crestwood, Kentucky
Product
Keystone Rv Rv Warranty
Reason of review
Warranty issue
Review #881576 is a subjective opinion of poster.