Not resolved

We bought a brand new Keystone / Springdale trailer last year (2018) a few months later we had a water heater fire in the morning as we rose. We got it out.

To make a long story short they denied our warranty. Absolutely floored / stunned. They said it was a maintenance problem. The service company who looked at it said there is no way they would know that.

You would think they would have taken this seriously. They never did. I have the water heater that caught fire in my possession. I waited to see if they would ask me for it.

You would think that the manufacturer and or the manufacturer of the water heater would have wanted to inspect it. I have been putting off this review to see how it all pans out. Keystone finally after 3 months along with the company we purchased it from both paid to have it replaced. You have to know this.

Only run your water heater as you need it. Keep it off otherwise. Its an Atwood water heater. It caught fire.

Reason still unknown according to the service department we originally took it to. Beware.

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I WISH mine would catch on fire !!!!

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