After purchasing our Alpine, and using it during the summer, our kitchen slide out started digging up the kitchen floor.After trying twice to get this resolved they still refuse to fix it.
They refuse to stand by their product even when it was under warranty. Before buying our Alpine we had four Montana's, and we've noticed a decline in quality and customer service with each one we have purchased. I can assure this is the last keystone I would ever buy and would notrecommend buying one to anybody.
This extremely poor quality product deserves zero stars.I'm now in the process of sending a letter to the CEO of keystone, but I still doubt anything will be accomplished.
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What I liked
What I disliked
- Response from keystone
- Reason of review:
- Damaged or defective
- Preferred solution:
- Deliver product or service ordered
- Product or service
- 2014 Keystone Alpine 3535Re
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