Customer service
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Product or Service Quality
Value for money
1 comment

The radio that sits below the tv will not come on.I called keystone and they told Me that it would be a 350 dollar service charge.

It is a 2018 351 rv first trip down south with it .

If any body out there knows where the thing gets it power from.everthing else on the rv works great, the thing that makes me mad is that keystone told Me to bring it to the nearest dealer .I am not going to pack everything up to unpack again in the park .they told me it would cost 350 dollars that I would have to get back from the warranty company .With the warranty I would think that any costs soul embarks recouped from the waranty company?

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Deliver product or service ordered.

I didn't like: Answer i got from keystone.


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The whole trailer under warranty for a year ,even the radio

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