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First noticed cabinet handles were loose. Few months later interior lights stopped working and water leaking in the restroom daylight. The selling dealer actually sent a tech to fix the leak but they are still fighting with Keystone to get replacement lights. Now the...
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1.0
#1262189
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Delamination on interior walls, Keystone Will Not cover this issue. Absolute Bullshit!!!!!!!!!!!!!!!! Thousands of dollars in repair costs!!! They should tell you when you purchase a 55K outfit from them that you probably shouldn't park it outside. This is the worst...
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1.0
I didn't like
  • Craftsmanship and parts
  • No one will take responsibilty
#1261940
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Keystone Rv - The worst RV warranty

Keystone will not stand behind their warranty
1.0
Details
Customer service
Product or Service Quality
Value for money
Warranty
#1261569
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Wow I was within a few days of buying a keystone cougar. After reading all of this stuff I think I am gonna pull the plug !!
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Anonymous
Roc

Wow!! I’m with this guy... I’m out!!! I hope they get sued. Not fair for this people. Pay up Keystone. Fix your crap trailers. I hope others see this in time before they make ...

#1257727
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Keystone Rv - Question on your 3471rk model

I have a couple questions refering to the 3471rk alpine
#1253485
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Trailer delaminated due to design flaw with gutter system. They put a seam right over top of the slide which led to water seeping in over time. Seam was butted together improperly but was difficult to see during maintenance. They should never have designed it this way...
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Anonymous
JustTheTruth

Learn what the roofs warranty is for. Actually I will just explain here. Its for the rubber membrane only and its warranted by the rubber manufacture. It does not cover your l...

2.5
#1252833
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there are tiny perfect circles flaking off of my Fifth Wheel and even with our dealer agreeing that there was some type of contamination during build process keystone is denying and refusing to fix. When I contacted Keystone first i was told that the dealers service...
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Anonymous
Vic

I can't believe you are having the exact same issue as we just discovered last month. We have a 2015 keystone outback 5th wheel. Contacted dealer and Keystone. Keystone is bla...

Anonymous
Vic

OMG we are just now facing the exact same issue. Have contacted Keystone and they of course are trying to ignore the issue and said it is from water leaking because we did not...

1.0
I liked
  • Unit layout
I didn't like
  • Paint issue
  • No one will take responsibilty
  • Do not want to try to work with us
#1250946
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Purchase a new Keystone Bullet, and have had nothing but troubles. Within the first months, both exterior doors would not close, locks would not work, doors between the rooms came off the tracks, water leaks under kitchen sink, cabinets would not close properly, a...
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#1250102
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You guys are unbelievable I spend $28,000 on a brand new 38 foot so-called luxury Springdale trailer. The refrigerator didn't work after one season only, called your little service reps and they said it was a couple days out of warranty and would not fix it. We would...
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#1249980
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Contact Keystone Rv

Mailing Address:
Keystone RV Company
PO Box 2000 2642 Hackberry Drive
Goshen, IN 46527-2000
Phone:
(574) 535-2100
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Keystone Rv - Tire Blowout
I have about run out of options. Bought a brand new 2018 Keystone Cougar half ton from Camping World in South Carolina. I was at a camp ground in SC when I purchased the new camper. Two days later I brought fifth wheel home to North Carolina. Driver side rear tire on...
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2.3
#1249582
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