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purchased a 2017 avalanche 320rs fifth wheel with minor cosmetic issues and a dinette slide problem. keystone made determinations that problems were not " manufacturer defect ". customer service said that the decisions were made by service and were final. no...
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1.4
#1194455
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As soon as It left the lot I realized my mistake. Now 5 months later. The wood is not wood. The refrigerator door handle is loose. The blank tank won’t drain. The air won’t get cold and has no outlet to the restroom. The same with the heat. It’s winterized and has...
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1.0
Selma, Texas
#1186885
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Keystone Rv - Problematic 302fbh keystone outback 2015

Blow fuses two of three years, toiliet leaks, door hinge broke, AC quit, awning compressed rod inop, David CD player name. Dealer told me my Toyota tundra could pull it reversed the springs the dealer didn't do anything
2.8
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I didn't like
  • Quality of camper
  • Customer service
#1186677
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I contacted Keystone in October to take care of the water damage that the dealer determine to be a manufacturer defect. There is caulk in the "cup"( that releases water out of the trailer). The "cup" is located under the slide. It has been leaking into the camper since...
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1.5
#1181126
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I purchased my 2016 Montana high country 5th wheel right off the showroom and I paid cash I have had such horrible problems first of all the weldinding on my bump out wall came undone and my wall bump out partially collapsed keystone made me take it to Paul evert in...
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1.0
I didn't like
  • Poor construction
  • Workmanship they do not stand behind there trailers
#1177500
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2017 cougar 33 mls bought in Canada. After taking the rv home, we had numerous repairs that needed to be done. We were told by the dealer to make a list and book an appointment to have the issues dealt with. Some were minor but some were not. The main complaint we have...
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1.0
#1172050
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First day in Rv. Hooked up the water several water leaks under sinks and in storage compartment. Found loose connections under sink and in main distribution panel. Propane tanks will not switch over when one is empty. Can’t get any heat out of the heat pumps. They...
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1.0
#1166832
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have two issues both where problems when the unit was made, the dealer even said they didn't do it right, the issues came up in the second year of ownership, deal said it would be $700 to fix manufacture issues, called Keystone and was told sorry it was passed the...
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2.1
I didn't like
  • Heating system design
  • Customer service
  • Would never purchase a trailer manufacture by keystone rv
#1164505
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Don’t ever buy anything from Keystone RV

I bought a brand new impact 301 toy hauler less then two years old having delamination issues keystone did not want to do crap Customer service sucks Cheap Poorly built trailer
1.0
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#1164018
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Contact Keystone Rv

Mailing Address:
Keystone RV Company
PO Box 2000 2642 Hackberry Drive
Goshen, IN 46527-2000
Phone:
(574) 535-2100
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Keystone Rv - No answer

Having problems with camper
1.0
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#1160582
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