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Keystone Rv - Worst experience ever
Bought a 2019 Cougar half-ton in June 2018. August 2018 it is already in for warranty work. Torn waterproofing under slide out, bowing under carriage weather proofing, unfinished bath plumbing (can see all the way to pavement under coach, rear fiberglass cap is sucking...
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Anonymous
Upset buyer

I jus purchased a 2018 keystone hideout Lhs 175 camper wth a sidewall mounted 8k a/c window unit, the a/c is already leaking water between the inner & outer wall of the camper...

1.2
I didn't like
  • Workmanship
  • Poor quality of product
  • Unresponsive
#1330425
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Contacted Keystone RV about a manufactures defect in a 2018 camper - awning was never properly installed and fell off the camper on 3rd use. Just like Camping World where we purchased the camper from Keystone could also CARELESS. I would not recommend Keystone products...
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#1329473
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I wouldn't even recommend a Keystone RV (which includes everything they make) to Isis! Need I say anything else?
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Anonymous
timmytool

damned junk! roof wrinkled, front facial bubbling, scissor jacks worthless, bumper to weak to put bike rack on, twists. I contacted Keystone, they could care less, hoping to g...

#1325498
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Hot water unit went out second time. Didn't take it back to Keystone dealer because they took over 2 months to replace part and stole 3 of our personal items. Now they will only pay one half hour to replace part and not accept the fact that it took more labor to...
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1.0
#1325447
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Keystone Rv - Slideout roofs ruined by leaking gearboxes!!!
Keystone Rv - Slideout roofs ruined by leaking gearboxes!!!
Keystone RV has a KNOWN ISSUE and is still selling them. The slideout accuators and gearboxes seep grease onto the slideout roofs causing the roof membrane to bubble up. Then when the slide out is run out it catches and pulls or tears the roof membrane. Keystones fix...
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#1323519
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I have a 2015 Outback 33' All terrain. It has the rear bedroom slide out to the back. The panel under the bed started to warp and cannot be repair as is. A new panel had to be ordered. I was informed Keystone would not cover the cost of the part or installation. I...
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#1323434
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Please listen to all of the reviews you see. I bought a 2015 mountaineer 356tbf 5th wheel camper on 7-31-2015 from a local dealer after looking at the floor plan many times. Within the first year we had 20 plus items that needed repaired.... -3 of the 4 holding tank...
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Anonymous
Michael

Thanks for the info. We were looking at a new Montana 5er. My wife saw this and refuses to look at another one

1.1
I liked
  • Layout of camper
  • Floorplan
I didn't like
  • Craftsmanship and parts
  • Keystoe tried many times to avoid any warranty cost
  • Not covering repairs under a so called warranty
#1322746
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Had a montana with several issues that cost me good money to fix. Now got a toy hauler from Shaw Rv NC and many broken thinghs found at the delivery inspection . My first day camping and more findings plus so much dust and dirt inside that we use our camping day to...
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#1321091
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Keystone Rv - Poor Quality

Keystone Rv - Poor Quality
Keystone Rv - Poor Quality
I bought a new 2018 Outback and it’s 6 months old. It’s been in the shop for 2 1/2 months. I use it for a week and drop it off at the shop. Don’t buy...
1.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1317934
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Keystone Rv - They couldn't care less

New TT. Has issues, to many to detail. Yes contacted but they dont care and play pass the buck. Even through this forum, even if contacted they will be saying some ones else's problem even though it is because of cheap materials and poor qaulity control. I bet the owners and stock holders would be upset to know what indy factory turns out these days.
1.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1317480
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