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Contacted Keystone after reading all the problems associated with the caps fading, they told used all the standard excuses, mostly pushing the blame off onto me for not taking care of it with wax and cleanings. Now I'm gonna sue them, hopefully I can get a judgement...
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2.8
I liked
  • Unit is fine
I didn't like
  • Customer service or warranty work
  • Poor quality control
#1240287
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Keystone Rv - Cap fade and the vinyl finish on furniture

The cap started fading about a month after buying the finish on furniture about a month ago. I know it four years old but a manufacturer defect is a defect. Don’t buy they don’t stand behind their products
#1239575
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Keystone Rv - Warranty not honorable at keystone

Have several small issues that camping world who sold me the cougar 5wheel tried to charge me for and I know why because keystone will not pay for example the floor pops when you walk and keystone said that is normal but if I hired someone to take it apart and show them something is broke they would consider it I now hate my cougar and wish I had my open range back
1.0
Details
Customer service
Product or Service Quality
Warranty
Greencastle, Pennsylvania
#1235279
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After reading all these bad reviews, i'm thinking twice about this brand for our first rv. Does not appear the manufacturer/dealer gives a hoot once you leave the lot.
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Anonymous
David Knight

We bought 2018 Fuzion 427 and after reading all this stuff, I'm scared to even take it more then an hour from home. Sounds like I spent 80K on something I'll be working on or ...

#1230090
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My Montana is only barely two months old or maybe a little later I have 11 issues with it most of all the black tank. On Easter Sunday nothing flushed my house smell like a sewer and it had been smelling like a sewer for three weeks earlier but guess what my Ford truck...
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#1229085
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I have now paid to live in a hotel for 7 days. On Easter my black tank spewed *** I literally mean *** from the black tanks. I need 9 other things to be reconciled. My Montana is only two months old but I am encountering all of these additional cost and no one seems to...
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#1229084
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Purchased new High Country 310RE in May 2017. Placed on permanent site. Within three weeks, all three slides and awning do not work. Cannot return to dealership due to permanent mount with full deck. Due to rural location, no dealer will travel to site for repairs. Any...
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Anonymous
Anonymous

You will have better chances of getting help with your problem at keystonerv.orgThat's a forum of Keystone owners (not affiliated with Keystone RV).

#1226751
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Poor seals, unit is only 3 years old and deteriorating. 2015 Keystone Mountaineer RV 5th wheel, roof has been leaking floors are rotting out from under slide outs fans don't work, leak behind stove from Rainwater, have put RV and service several times for different...
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NastyHumboldtPenguin
NastyHumboldtPenguin

If you own one of these Keystone Mountaineer fifth-wheel units and are not having trouble consider yourself extremely fortunate there are so many reviews on these and none of ...

#1225244
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I noted that my tires on the trailer kept blowing out. I upgraded the tires from a D rated tire to an E rated tire, Same problem. After extensive testing and research, I discovered the problem. The Keystone people design a nice looking trailer but the designer has no...
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1.4
#1224287
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My husband and I recently purchased a 2018 Alpine 3800FK. We’ve owned two other Keystone trailers and never had any issues, thus purchasing another. We travel for work and our trailer is our home away from home. Not often are we close to repair shops or service...
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1.0
#1223385
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