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I noticed that the top of my brown endcap has a greyish color to it. I called a dealer,and they said that Keystone RV is having problems with the paint, and that it is oxidizing. I have noticed SEVERAL RV's identical to mine, having the same problem. Since there are...
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Anonymous
gary

Do not buy a Keystone...

Anonymous
Anonymous

I tried to get replacement decals they said there is nothing wrong with them.no s at least some compensation for having to repaint.

#523584
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Keystone Rv - 2012 Outback Fading Front cap
Look at the attached pic. How embarrassing and it has Keystone's name on the front of the cap for negative advertising. Keystone won't replace the cap because they say it is out of warranty. This is the second cap that has been replaced on the trailer. The first...
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Anonymous
Anonymous

Yes keystone failed on this issue really bad if I had the money I would park this pos at there door step.

Anonymous
Anonymous

I have a 2012 Outback. My did the same thing. Also a bird hit mine and there are spider web cracks on it now. Terrible quality. Thinking about putting a wrap on it.

#617028
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My wife and I bought a 2012 Montana 3750 FL brand new in December 2011. I was a Sales Manager for the largest RV dealership in the state of Colorado and a previous to that a Service Manager so I have been around the block a time or two. We had many little issues with...
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Anonymous
Sam Smith

I purchased a $130,000 Redwood...It is as big a piece of $#!t as Montana, Both built by "Keystone/Thor!!!

Anonymous
Wright 55

I'm happy I checked out all these issues. I was also going to buy a 5th wheel this month. $65,000.. All these reports have STOPPED my husband & I from making this purchase. Go...

#487883
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I purchased my 2016 Montana high country 5th wheel right off the showroom and I paid cash I have had such horrible problems first of all the weldinding on my bump out wall came undone and my wall bump out partially collapsed keystone made me take it to Paul evert in...
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1.0
I didn't like
  • Poor construction
  • Workmanship they do not stand behind there trailers
#1177500
Reply to reviews
Keystone Rv - 2016 Keystone Passport GT Ultra Lite 3220BH
Keystone Rv - 2016 Keystone Passport GT Ultra Lite 3220BH
Keystone Rv - 2016 Keystone Passport GT Ultra Lite 3220BH
Keystone Rv - 2016 Keystone Passport GT Ultra Lite 3220BH
Keystone Rv - 2016 Keystone Passport GT Ultra Lite 3220BH
Keystone Rv - 2016 Keystone Passport GT Ultra Lite 3220BH
Keystone Rv - 2016 Keystone Passport GT Ultra Lite 3220BH
Keystone Rv - 2016 Keystone Passport GT Ultra Lite 3220BH
Keystone Rv - 2016 Keystone Passport GT Ultra Lite 3220BH
I purchased a 2016 Keystone Passport GT Ultra Lite in Sept-2015, and my family and I have used the camper for only 2 summers right here in Michigan. The 1st. year: (2016) my wife and I noticed water leakage in one side of the closets in the master bedroom, so I took...
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2.0
I liked
  • Outside kitchen
  • Layout and floor plan of the rv
  • Trailer tows nicely
I didn't like
  • Quality
  • Front and rear delamanation
#1267386
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My wife and I traded in our 2008 18ft. travel trailer in Feb. of 2010 for a brand new 2010 Keystone Laredo 303TG 30 ft. travel trailer with two slides. I work for a traveling construction company and spend 3-4 months minimum in my camper each year. We discovered soon...
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Anonymous
Anonymous

We got a new 2013 keystone Lorado 5th wheel nice camper water leak in Kitchen I fixed it Oven Wouldn't Like Thermocouple Not Hooked up I fix that This year I went to winterize...

Anonymous
Cash in hand embarr***ed by To

Stay away from buffalo RV on southwestern.Me and wife were pretty much chased out of there by a salesman Tom, because we were looking at class a motorhomes unescorted.He appro...

#217905
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The rubber roof detached within the first 18 months of ownership while driving down the highway. Keystone denied the warranty claim citing lack of maintenance. Insurance claim was made for $7,000. Repairs were done and in our first time driving down the highway, the...
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Anonymous
Anonymous

Mine did the same thing. I was told lack of maintenance also. I even filed a complaint with the BBB, and they still said it was a lack of maintenance.

Anonymous
Mike mcgee

Are camper did the same thing. Let me know what your results are. Thanks

#1338075
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Keystone Rv - Disappointed in very poor craftsmanship
Keystone Rv - Disappointed in very poor craftsmanship
Keystone Rv - Disappointed in very poor craftsmanship
Keystone Rv - Disappointed in very poor craftsmanship
I bought a brand new travel trailer for my kids and I for Christmas ‘17. We were so excited - we had been wanting to make the purchase for years. However, I have had nothing but negative experiences with my purchase and am very concerned about the quality and integrity...
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2.0
#1197311
Reply to reviews
Please listen to all of the reviews you see. I bought a 2015 mountaineer 356tbf 5th wheel camper on 7-31-2015 from a local dealer after looking at the floor plan many times. Within the first year we had 20 plus items that needed repaired.... -3 of the 4 holding tank...
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Anonymous
Michael

Thanks for the info. We were looking at a new Montana 5er. My wife saw this and refuses to look at another one

1.1
I liked
  • Layout of camper
  • Floorplan
I didn't like
  • Not covering repairs under a so called warranty
  • Keystoe tried many times to avoid any warranty cost
  • Craftsmanship and parts
#1322746
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Contact Keystone Rv

Mailing Address:
Keystone RV Company
PO Box 2000 2642 Hackberry Drive
Goshen, Indiana 46527-2000
United States
Phone:
(866) 425-4369
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Keystone Rv - Front panel Delaminating 2012 Cougar Travel Trailer
Keystone Rv - Front panel Delaminating 2012 Cougar Travel Trailer
I contacted the dealer where we bought our Cougar and showed him pictures of the delaminating that is taking place on the front Panel. He said that Keystone is aware of the delamination and unfortunatley off warranty. Just like that he said nothing he can do under...
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Anonymous
Cindy in athens texas

We bought our 2012 Cougar by Keystone. We had only put 5,000 miles on it when all of the tires had to be replaced. Fortunately we were were close to civilization on the first...

Anonymous
Anonymous

Hello, my husband and I also have a 2012 Keystone Cougar that we noticed is starting to have a desalination issue on the front. We take the up most care of our trailer. We cl...

Eagle Point, Oregon
I didn't like
  • Poor quality control
#646188
Reply to reviews