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If your experience sawdust and it's like a powder dust u need to get it checked they don't won't to except it but they built a lot of RVS with the same lumber that they didn't treat they will tell u to bomb it but that doesn't wok bc the baby's r in there sack after 4...
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Anonymous
Anonymous

Great thank you for letting me know here’s another key stone issue wow again here I am again on this site I’m the 41 foot keystone Montana just bought it in june 2018 here it ...

Anonymous
KeystoneRV-1

Keystone RV recently reviewed your post. We are sorry to hear that you are experiencing this issue. In an attempt to review all details, would you please reply back to this po...

#1472427
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In April of last year I purchased a custom-ordered Keystone Alpine 5th wheel trailer. This is one of their so-called "luxury" brands. I mistakenly equated luxury with quality. Wow, was I ever wrong! While the materials, appliances, and other amenities are all first...
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Anonymous
thinwater

LOOK, you can have problems with ANY brand, BUT, MOST companies will stand behind their product, KEYSTONE DOES NOT !!! There is a reason they give you 1 year warranty, because...

Anonymous
KeystoneRV-1

Keystone RV recently reviewed your post. In an attempt to review all details, would you please reply back to this post with the last 8 digits of your VIN? We can review your u...

4.0
#1469468
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Keystone Rv - Very Poor Quality
Keystone Rv - Very Poor Quality
Keystone Rv - Very Poor Quality
We've had our 2014 Montana High Country 5th wheel for about 5 years now. Not a week goes by that something doesn't break. I've taken it in stride and just sort of fixed problems as they come up. Recently, the lower metal panel that runs the length of the slide-out...
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Anonymous
Dave Buxby

Here's the latest response after I tried to explain to them that no screws are missing...they still don't get it. We understand your position. However, had the screws and seal...

Anonymous
Dave Bixby

This is one of the responses I got from Keystone RV stating that they think screws fell out...totally clueless. Thank you for your reply. Keystone RV is committed to building ...

2.1
I liked
  • Appearance and layout of the unit
I didn't like
  • Extremely low quality of the unit inside and out
#1467484
Reply to reviews

Not a happy camper with Keystone RV

Purchased 2019 Keystone Alpine June 2018. Since then we have had problems with leveling system. Had to replace refrigerator freezer, waiting to get new TV (kept going on by itself and killing battery). It’s only been used 3 times, and now we are in Arizona on vacation in a over 55 park, and so far the microwave/ convection oven stopped working, and it’s really cold her for February and the heat pump unit stopped working. Have to use the propane heat. Called a Keystone dealer and they don’t have a mobile unit to come to us. Can’t bring it to them because where would we stay if the keep it. Had to buy a counter microwave. This is the RV from *** worst company to do business with...Definitely not happy....
1.0
Details
Diversity of Products or Services
Price Affordability
Value for money
Warranty
I didn't like
  • Not very helpful
  • Customer service worst i have ever seen anywhere
#1466399
Reply to reviews
I purchased a 2017 Keystone Hideout. I loved the design and because of the ratings chose it over the Jayco. In the first 15 months, I had 3 roof leaks. Two of which were over the same seam. The leak was bad enough, that in a fairly heave downpour, the leak soaked a...
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Anonymous
KeystoneRV-1

Keystone RV recently reviewed your post. We are sorry to hear you experienced issues with your unit. In an attempt to review all details, would you please reply back to this p...

3.1
I liked
  • Floor plan
I didn't like
  • Roof leaks
#1465731
Reply to reviews
We have a 2018 Outback 328RL. Took our rig in for warranty work (Black tank leaking 2nd visit same issue) after we brought it home and cleaning up the mess they made, we found *** in the floor beside the wall at assumed location of vent pipe. We have also found items...
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Anonymous
KeystoneRV-1

Keystone RV recently reviewed your post. We are sorry to hear you experienced issues with your unit. In an attempt to review all details, please contact us directly with the l...

1.0
I didn't like
  • Service performed
  • No one will take responsibilty
#1464032
Reply to reviews
Keystone Rv - I tell everyone NOT to get a keystone.
I've compained ,sent pics,sent my Vin # and nothing gets done. Very very disappointed, I didn't think this would be a problem by buying a new 2018 keystone hideout but I was WRONG. It's the biggest mistake yet.
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thinwater
thinwater

That is GREAT news Dan, That is ONE Sprinter that will NOT be sold, I truly HOPE there will be HUNDREDS more. I am going to work to that end for the rest of my life !!! Just r...

Anonymous
KeystoneRV-1

Keystone RV recently reviewed your post. In an attempt to review all details, would you please reply back to this post with the last 8 digits of your VIN? We can review your u...

#1464020
Reply to reviews
I bought a 2018 Montana High Country 381TH in June of 2017. We bought the as our retirement home. This was part of the requirement list given to our salesman at camper world in Tulsa. The coach was actually delivered to us, we did not pull it home. Because of some...
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Anonymous
John Ellis

Keystone has very poor quality RVs. When you complain about everything that needs to be fixed they tell you to call them with your vin number but nothing get done. All the cab...

Anonymous
KeystoneRV-1

Keystone RV recently reviewed your post. We are sorry to hear you experienced issues with your unit. In an attempt to review all details, please contact us directly with the l...

I liked
  • Sales staff
I didn't like
  • Quality of product
#1463456
Reply to reviews

Keystone Rv - 1460123

I posted the review # 1460123. I don't understand what additional information you are requesting ???
#1461158
Reply to reviews
In August we purchased a 2019 cougar by Keystone. We were told that you could get this camper serviced and they were they serviced Keystone or a camper world. We purchased it in Missouri at camper world. In Columbia Missouri. My husband is stationed in Texas and our...
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Anonymous
Keystonerv-1

Keystone RV recently reviewed your post. We are sorry to hear you experienced issues with your unit. In an attempt to review all details, please contact us directly with the l...

#1458692
Reply to reviews